Rosedale Manor

Bed was comfy

Check in process: - don't like to be told to msg you only 24hrs prior to arrival to get check in info, instead of just being sent info further ahead than this (what if I was travelling without cellphone or in a no cell region at the time?!) - don't like it when no one even answers the check-in message - don't like it when no one's present to check me in on arrival - don't like it when there's a sign on the door to call a number, and having to have a cell with me because it's not the buzzer (not in service?), but that number is also out of service - don't like needing to have a cellphone with a local data plan to figure out what your number is from booking.com, only to find out that number is also wrong (at least the person on the other end at a different location was able to give me the correct number for this location) - don't like being "told now's a bad time to check-in, I'm at a ballgame" - don't like waiting around on our arranged backup time to check in, only to be stood up and told they were at another ball game - don't like having a family pass by my door/window at night - I'm guessing they were equally lost on how to get in / who to talk to and were hoping I might be it as they did their perimeter walk of the building like I did trying to figure it out. Room: - needs AC - no shampoo provided - most TV channels are not in service, and it's slow to switch channels so you lose half a show just trying to find one that's good - if you can't get the provider to block them better, and don't wanna pay for more channels, consider leaving a list of which ones are available so the hunt is at least a little faster.

Mixed feelings about Rosedale although owner-manager may be decent people. The location is ideal and very close to Quamichan Lake where my son and the national team rowers are training. But it is now June 27 and I have not received a refund of the deposit they charged on my visa. I booked the place for my son and his crewmate who stayed for 28 days and checked out May 29th - 21 BUSINESS DAYS ago. I have sent Rosedale 3 messages about the deposit refund and dead silence from them. I am very upset. I have been using booking.com since 2018 and this is the first time I've had a bad experience like this.

I have not received my refund of my deposit and it is now 21 business days after my son and his teammate checked out on May 29th. I booked a one-bed apartment for 28 days and paid the charge plus the $300 deposit which I understand is refundable. I am VERY upset that it is now 21 BUSINESS DAYS past the checkout and I have not seen my refund. I have specifically instructed and reminded the boys not to leave their garbage so as to avoid any issues and they assured me they tidied up and even took a video to show. My son is a rower in the national team and often stays in Duncan for long periods to attend camp and train. These boys are amateur athletes who represent Canada and barely scape by. I, as a parent pay a lot out of pocket and so every bit counts. I booked an apartment at Rosedale last year too and they only refunded $150 out of the $300 and I simply chalked that up to the boys not cleaning up. But this time, I have not even seen my refund after 21 business days - so I am very upset and I am not sure what to think of Rosedale at this time. Very disappointed, definitely not a pleasant experience.

The unit was comfortable.. it had a fully equipped kitchen. The neighborhood was quiet and was easy access to transit. Could easily walk to most things in Duncan. It is an older building but clean

Quiet, peaceful, central location. Contained everything one needed. Loved the 1970's - 1980's vibe of the decor. The staff were very friendly and helpful.

Weekly rates were a little higher than we would like, but then again, everywhere is like that now, so I wouldn't single this place out.

The convenience to our visits

The place needs total redo. the fans ceilings were dirty,there was mold around the tub. I will not be recommending it to no one. it will someone more than tha cleaning girl to clean it up.

Kitchen was well-equipped; manager was super helpful; many nice paintings on the walls. Everything, including the laundry room was clean.

Bed was too soft; drapes did not block all light in bedrooms and drape handles were missing.

You can walk everywhere.

Some things need updating. I think to do some more timely renovations would improve the stay..i am sure other people have said the same thing.

This is an older ptoperty with older furnishings. It is spotlessly maintained and perfect for my needs

I have no complaints

Everything was great! Very quiet building, very comfortable appartment, we felt like home! We even had a bottle of wine waiting for us on the kitchen table! There is absolutely everything you need for cooking and more! Wifi was good. I absolutely recommend this place. The service was great and the owners know what they are doing! 👌

felt like home

poor quality tv, noisy plumbing

Complete apartment with kitchen and two bedrooms. We love it when there is a stove and we can cook. The style is more like the old one. Everything you need is there. Quiet area. They took a $ 300 deposit from me, which were then returned to the card

Outwardly, everything was cleaned, but it is better not to look under the sofa and bed. Floor lamps also attracted attention. I am sure that this will be corrected.

We really enjoyed being able to walk to shopping, food, and scenery

Close to downtown. Building was very quiet.

Can get a bit hot in summer

The dishes they gave me had pans that would stick to the eggs I was cooking no matter what

The location is ideal for walking to the major shopping area for groceries, coffee shops, restaurants, etc. But the best thing about Rosedale is that it is so much like home. It's an apartment, not a hotel room. You feel as if you are in your own home. The kitchen has little details in everything you could want (popcorn maker, etc). It's comfortable, bright. Clean. The owner and onsite operator are fabulous - communicative, immediate, friendly. This is just a secret little haven. Can't recommend it enough.

There was nothing we didn't like.

The location is close to downtown and very quiet. The bed was very comfortable, even the hide a bed was comfortable! There were even fans as well as ceiling fans which was great since it the weather was pretty hot. Amy was very helpful and kind.

Can't think of anything,

Very good value for money. We would definitely stay again.

Slight smell, but it is an older place so was not unexpected.