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Holiday Inn Express Vancouver-Metrotown (Burnaby)

Top rated by guests

Property building

Property building

Meeting/conference room

Property building

Photo of the whole room

8.7Excellent

(811 Ratings)

"Accessible to restaurants, mall and public transportation Room was clean and breakfast was great!"

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(811 Ratings)

Hotel in Burnaby

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Renovated in 2022 and featuring an outdoor pool, the Holiday Inn Express Vancouver-Metrotown is only 7.5 mi away from Vancouver city center. A microwave and refrigerator are available in each room. Free WiFi is available.

Amenities at Holiday Inn Express Vancouver-Metrotown (Burnaby)

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(811 Ratings)

"Accessible to restaurants, mall and public transportation Room was clean and breakfast was great!"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(811 Ratings)

Hotel in Burnaby

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Burnaby

city location on map

Nearby attractions

Queen Elizabeth Park

Capilano Suspension Bridge Park

Lynn Canyon Suspension Bridge

Available Rooms

About this hotel

Renovated in 2022 and featuring an outdoor pool, the Holiday Inn Express Vancouver-Metrotown is only 7.5 mi away from Vancouver city center. A microwave and refrigerator are available in each room. Free WiFi is available.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(811 Ratings)

100% verified reviews

9.0 / 10.0

Location. It served my needs.

It was good. Basic.

9.0 / 10.0

Great staff, excellent property question, sweet breakfast selections and absolutely recommend

The breakfast selection was fantastic and good quality items overall. The room was nice/modern, and the front desk staff were are very polite, helpful, and professional. The breakfast room attendants, despite certain disabilities (I commend hotel management for hiring them!), worked very hard and were attentive/polite - thank you to all for a wonderful stay and overall experience.

Bed on the "too soft" side for my preference, and underground parking only appears to safely be accessible from one particular side of the street and arriving direction

10.0 / 10.0

Our stay was comfortable and staff was friendly and very accommodating.

Accessible to restaurants, mall and public transportation Room was clean and breakfast was great!

None

9.0 / 10.0

Convenient location! Comfortable room & great staff

Fabulous staff! From maintenance that swapped our mini fridge (Thank you Andrew) to the front desk staff! I wish I remembered all the names.. All of them were courteous and i appreciated the help with the business centre computer. Again, thank you!

Poor internet connection

8.0 / 10.0

Very comfortable room and good staff

Close to Skytrain and Metrotown Clean, comfortable room and breakfast room Free water, good front desk staff

Bathroom configuration, toilet too close to tub and too far from toilet roll

9.0 / 10.0

Our stay was very pleasant. The staff were very pleasant and helpful.

There was a good selection of food and drinks.

We were very disappointed in the use of cardboard plates and wood cutlery.

8.0 / 10.0

Fantastic location and service, but room felt cramped for the price

Very friendly staff, great breakfast, location is phenomenal (lots of restaurants nearby and close to the Bonsor Recreation Center). Parking is included (although not secured).

The king room was very small, with a very small window - kind of claustrophobic, but still comfortable. We expected more space for what we paid.

10.0 / 10.0

Favulous stay in Burnaby - we’ll be back!

Right across the road from the Metrotown station & you can be in central Vancouver in about 15 to 20 mins. Breakfast was great - and the staff were wonderful! In fact all staff in the hotel were extremely helpful and courteous at all times. Very close to Canada’s largest shopping mall, & lots of other retail outlets, bars and restaurants. Never used the pool or gym, but all looked very good.

Only two very tiny issues for us. Just felt that the room was very dim and could have done with a main light option. Also, the pillows were a little bit ‘overstuffed’ for our liking! Other than that … bravo!

6.0 / 10.0

expensive

close to shopping mall; convenient parking.

smell in room and bedding

9.0 / 10.0

A pleasant get away from home, in an attractive comfortable room, next to many food options and shopping and train. Good

Clean, comfortable, renovated, friendly staff, and a large comfortable bed with good quality bedding. Thoughtful amenities, and the pool though small is a plus.

the offering of breakfast which is not very good in every holiday inn express we have visited. cheese or other protein, or some variety, would help…cereal and fruit are good. We were given an adjoining room which I would request not to have in future, though it was quiet overall.

9.0 / 10.0

Great location and breakfast

Great location skytrain and busses are right across the street so you can enjoy the whole city

9.0 / 10.0

Not a good location if you are sound sensitive due to the sky train

Good value

When we checked in they didn’t have our payment When we checked out there was a parking ticket in the car even though we registered for the free parking Both problems were resolved but it took time

7.0 / 10.0

An easy stay for the family.

Location and breakfast are always spot on

Disappointed that the swimming pool wasn’t as clean as it should be and the TV cable has changed a bit minimal compared to a year ago

5.0 / 10.0

Would not stay again or recommend it, too expensive!

Location

Room was very noisy, difficult to sleep

10.0 / 10.0

Excellent stay.

Close to everything like mall,restaurants and most especially the sky train

You can hear the sound of the sky train

1.0 / 10.0

Won’t be going back paid $400.00 per night and it was not a good stay. Wouldn’t recommend to anyone.

Breakfast was great

Tv didn’t work pink lines every 30 seconds couldn’t even watch it. video below Pool wasn’t heated as advertised was cold and actually drove to a local pool to utilize the hot tub Cleaning staff did a poor job in the room picking items from areas of the room and piling it up on the desk. Garbages not emptied in bathroom. I/2 Beds felt lumpy

9.0 / 10.0

Excellent hotel, very clean and excellent staff

Staff was very efficient and friendly and accommodating. There was lots of parking available and the rooms were clean and modern. The location was perfect with lots of restaurants and metro line very close.

our shampoo and body wash soap was pretty much empty in the room.

9.0 / 10.0

Great stay! Exceptional experience!

Fantastic location, SkyTrain and bus right across the street, and Metropolis mall connected to the hotel. Tons of restaurants and shopping nearby. Room was spacious, clean, and well-stocked. Staff were super friendly and helpful, communication was fast and easy. Breakfast has so many options, and I loved that they had different fresh fruits each day

Minor issue was SkyTrain noise, but it stops after 11:30 pm.

10.0 / 10.0

Breakfast, room, pool and staff are all good and clean

Everything was perfect also they have a smart tv this made us happy

Nothing

10.0 / 10.0

Thanks for such a great stay!

Every staff member treated us with such genuine kindness. The breakfast exceeded my expectations by having so many options. Being right at metrotown- I couldn't have asked for a better location.

It was very expensive but I understand it's summertime and it costs a lot everywhere.

10.0 / 10.0

Excellent

Location was very central, staff was very efficient and helpful, Hotel was very clean with swimming pool and gym. Would recommend it.

Could not complain about anything.

8.0 / 10.0

Good location and breakfast

Location, beside mall and sky train station, easy to go for meals

“during our stay, the lobby was closed off, so we were not able to be dropped off or picked up at the lobby”

4.0 / 10.0

All in all fine but I was overcharge and mislead about choosing an upgrade-should be refunded for it

The bed was comfrtable

The booking procedure indicated there was a city view. There was no city view just looking out in the airconditioning units on the roof adjacent to the 4th floor at the far end of the building. I chose the UPGRADE option on the website for an aditional charge but got what I would call the worst room int the building. The Staff was quite unresponsive about changin rooms but after sone perservance i was able to obtain a better room but still o real city view. It was a hassle to get the staff to respond and took some extra patience and insistance.

9.0 / 10.0

Awesome three-day-stay!

Great location and breakfast! Staff is awesome. Rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors. Would stay here again!

Bathroom could use an update, like handheld shower.

9.0 / 10.0

A very comfortable stay

We chose this hotel based on the reviews and the price point. It was outside the main area of Vancouver harbour but we liked the location. The room was a good size, very clean and comfortable. We were on the fifth floor facing the back of the building and far away from the lifts. The bathroom was a good size and well stocked with toiletries. Our room was very spacious and had good facilities; tea/coffee, a fridge, tv, hairdryer, bathroom toiletries etc. All were good. The hotel was very clean overall and the breakfast was great. A good variety of tea/coffe, toast, pastries, voghurt and cooked food. All the staff we dealt with were very friendly and helpful. We parked in the car park and didn't use our car again til we left as the metro was across the road, opposite the hotel. Central Park is a five minute walk away and it was lovely to walk around there and go for a run. There's plenty of food outlets to eat at and a starbucks next door. We dined at Earls restaurant which was a few minutes walk away, that was a great find.

The size of the breakfast seating area was quite small for the size of the hotel, although you could 'grab and go' sometimes if was difficult to find a table to sit at.

5.0 / 10.0

Surprised at the cost of the stay.

Centrally located

The price was way different from the booking.com rate

9.0 / 10.0

So clean, effortless stay, cozy beds and extras like white noise machine and earplugs.

This hotel did what many more expensive hotels don't. The hotel was spotless, smelled really nice wherever I went, and the staff were truly welcoming and showed real interest. The bed was cozy. The silks were silky and comfortable, there was lots of room to put bags, and everything was very well organized. They even had white noise machine and earplugs, which I usually use at home. They've pretty much thought of everything to make it a really good, effortless experience. Will definitely be staying here again.

Towels were a bit hard and scratchy. If they could be soft and cozy like the bedsheets, it would feel like a spa. :)

10.0 / 10.0

My fourth stay here.. that should speak volume of the quality of the hotel.

The staff are well-trained and courteous. The location was perfect since it's right next to the Metrotown Mall and across the train station. Downstairs,there's Neptune Restaurant, Boston Plaza pizza parlour, Dollarama, Best Buy and Rexall drugstore, all within the same building. The breakfast was great. Gym is small but I start my workout early, so, no problem at all. No complaints here.

Consider installing toilet bidets. They're part of good hygiene and they save excessive use of toilet paper. Environmentally, they make sense.

8.0 / 10.0

Stay was very good, great staff.

Breakfast was quite good, and the location is next to great shopping ,public transit, and great restraunts are close by.

10.0 / 10.0

We had a great relaxing stay exploring the area and we will definitely come back :)

The front desk staff were sooo kind and welcoming, super helpful with information about the area. The sky train being across the road is so convenient you can get anywhere and the free breakfast is pretty good

10.0 / 10.0

A great stay

Everything

Nothing

10.0 / 10.0

Perfect spot our conference was at the Hilton

Everything was great⁹

Nothing

8.0 / 10.0

It was a comfortable and convenient place to stay.

The location is great!

The floors were left dirty during room service.

10.0 / 10.0

Staff were efficient, helpful and welcoming. Very good breakfast included, good choice including hot food. Big room an

Very clean, daily room service, fabulous location opposite Sky Rail and 5 minutes walk to massive Mall

Nothing

9.0 / 10.0

Happy family weekend getaway!

Staff, location and breakfast.

The rooms are quite small but functional and have everything you need

10.0 / 10.0

Always feel like family during our stay

Location is perfect! Attached to the mall and Close to so many great places to eat!

No complaints

9.0 / 10.0

Good stay ,

All good! The staff were really good!

The bed is too high and not very comfortable.

9.0 / 10.0

We would definitely stay again and recommend this hotel to others.

So central

Nothing

10.0 / 10.0

Staff was very helpful. Rooms were clean good sleep

Great location ideals for family. Lot's to do clean great sleep. Very helpful staff

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