Holiday Inn Express Vancouver-Metrotown (Burnaby)
Top rated by guests





8.7Excellent
(785 Ratings)
"Th location was perfect for what we needed. Close to Metrotown Mall, SFU and skytrain. Lots of restaurants nearby, and a great breakfast."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Renovated in 2022 and featuring an outdoor pool, the Holiday Inn Express Vancouver-Metrotown is only 7.5 mi away from Vancouver city center. A microwave and refrigerator are available in each room. Free WiFi is available.
Business facilities
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Top rated by guests
8.7Excellent
(785 Ratings)
"Th location was perfect for what we needed. Close to Metrotown Mall, SFU and skytrain. Lots of restaurants nearby, and a great breakfast."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
wifi didn't work, and for the price, it was not worth it.
10.0 / 10.0
Th location was perfect for what we needed. Close to Metrotown Mall, SFU and skytrain. Lots of restaurants nearby, and a great breakfast.
The heated pool was nice and warm, but a hot tub would be great to relax in on the pool deck as well.
10.0 / 10.0
Well positioned in Metrotown for shopping and food
10.0 / 10.0
Great location and attached to Metrotown mall. Everything I required for work was within walking distance or transit.
5.0 / 10.0
Location
Could not get a receipt from the hotel when I check out because the room was booked thru Booking.com.
Very frustrating to get the documents needed for claiming from employer
9.0 / 10.0
It was good. Basic.
9.0 / 10.0
The breakfast selection was fantastic and good quality items overall. The room was nice/modern, and the front desk staff were are very polite, helpful, and professional. The breakfast room attendants, despite certain disabilities (I commend hotel management for hiring them!), worked very hard and were attentive/polite - thank you to all for a wonderful stay and overall experience.
Bed on the "too soft" side for my preference, and underground parking only appears to safely be accessible from one particular side of the street and arriving direction
10.0 / 10.0
Accessible to restaurants, mall and public transportation Room was clean and breakfast was great!
None
9.0 / 10.0
Fabulous staff! From maintenance that swapped our mini fridge (Thank you Andrew) to the front desk staff! I wish I remembered all the names.. All of them were courteous and i appreciated the help with the business centre computer. Again, thank you!
Poor internet connection
8.0 / 10.0
Close to Skytrain and Metrotown
Clean, comfortable room and breakfast room
Free water, good front desk staff
Bathroom configuration, toilet too close to tub and too far from toilet roll
9.0 / 10.0
There was a good selection of food and drinks.
We were very disappointed in the use of cardboard plates and wood cutlery.
8.0 / 10.0
Very friendly staff, great breakfast, location is phenomenal (lots of restaurants nearby and close to the Bonsor Recreation Center). Parking is included (although not secured).
The king room was very small, with a very small window - kind of claustrophobic, but still comfortable. We expected more space for what we paid.
10.0 / 10.0
Right across the road from the Metrotown station & you can be in central Vancouver in about 15 to 20 mins. Breakfast was great - and the staff were wonderful! In fact all staff in the hotel were extremely helpful and courteous at all times. Very close to Canada’s largest shopping mall, & lots of other retail outlets, bars and restaurants. Never used the pool or gym, but all looked very good.
Only two very tiny issues for us. Just felt that the room was very dim and could have done with a main light option. Also, the pillows were a little bit ‘overstuffed’ for our liking! Other than that … bravo!
6.0 / 10.0
close to shopping mall; convenient parking.
smell in room and bedding
9.0 / 10.0
Clean, comfortable, renovated, friendly staff, and a large comfortable bed with good quality bedding. Thoughtful amenities, and the pool though small is a plus.
the offering of breakfast which is not very good in every holiday inn express we have visited. cheese or other protein, or some variety, would help…cereal and fruit are good. We were given an adjoining room which I would request not to have in future, though it was quiet overall.
9.0 / 10.0
Great location skytrain and busses are right across the street so you can enjoy the whole city
9.0 / 10.0
Good value
When we checked in they didn’t have our payment
When we checked out there was a parking ticket in the car even though we registered for the free parking
Both problems were resolved but it took time
7.0 / 10.0
Location and breakfast are always spot on
Disappointed that the swimming pool wasn’t as clean as it should be and the TV cable has changed a bit minimal compared to a year ago
5.0 / 10.0
Location
Room was very noisy, difficult to sleep
10.0 / 10.0
Close to everything like mall,restaurants and most especially the sky train
You can hear the sound of the sky train
1.0 / 10.0
Breakfast was great
Tv didn’t work pink lines every 30 seconds couldn’t even watch it. video below
Pool wasn’t heated as advertised was cold and actually drove to a local pool to utilize the hot tub
Cleaning staff did a poor job in the room picking items from areas of the room and piling it up on the desk. Garbages not emptied in bathroom.
I/2 Beds felt lumpy
9.0 / 10.0
Staff was very efficient and friendly and accommodating. There was lots of parking available and the rooms were clean and modern. The location was perfect with lots of restaurants and metro line very close.
our shampoo and body wash soap was pretty much empty in the room.
9.0 / 10.0
Fantastic location, SkyTrain and bus right across the street, and Metropolis mall connected to the hotel. Tons of restaurants and shopping nearby. Room was spacious, clean, and well-stocked. Staff were super friendly and helpful, communication was fast and easy. Breakfast has so many options, and I loved that they had different fresh fruits each day
Minor issue was SkyTrain noise, but it stops after 11:30 pm.
10.0 / 10.0
Everything was perfect also they have a smart tv this made us happy
Nothing
10.0 / 10.0
Every staff member treated us with such genuine kindness. The breakfast exceeded my expectations by having so many options. Being right at metrotown- I couldn't have asked for a better location.
It was very expensive but I understand it's summertime and it costs a lot everywhere.
10.0 / 10.0
Location was very central, staff was very efficient and helpful,
Hotel was very clean with swimming pool and gym.
Would recommend it.
Could not complain about anything.
8.0 / 10.0
Location, beside mall and sky train station, easy to go for meals
“during our stay, the lobby was closed off, so we were not able to be dropped off or picked up at the lobby”
4.0 / 10.0
The bed was comfrtable
The booking procedure indicated there was a city view. There was no city view just looking out in the airconditioning units on the roof adjacent to the 4th floor at the far end of the building.
I chose the UPGRADE option on the website for an aditional charge but got what I would call the worst room int the building. The Staff was quite unresponsive about changin rooms but after sone perservance i was able to obtain a better room but still o real city view. It was a hassle to get the staff to respond and took some extra patience and insistance.
9.0 / 10.0
Great location and breakfast! Staff is awesome. Rooms are clean but needed improvement like handheld shower, esp if you have kids and seniors. Would stay here again!
Bathroom could use an update, like handheld shower.
9.0 / 10.0
We chose this hotel based on the reviews and the price point. It was outside the main area of Vancouver harbour but we liked the location. The room was a good size, very clean and comfortable. We were on the fifth floor facing the back of the building and far away from the lifts. The bathroom was a good size and well stocked with toiletries. Our room was very spacious and had good facilities; tea/coffee, a fridge, tv, hairdryer, bathroom toiletries etc. All were good. The hotel was very clean overall and the breakfast was great. A good variety of tea/coffe, toast, pastries, voghurt and cooked food. All the staff we dealt with were very friendly and helpful. We parked in the car park and didn't use our car again til we left as the metro was across the road, opposite the hotel. Central Park is a five minute walk away and it was lovely to walk around there and go for a run. There's plenty of food outlets to eat at and a starbucks next door. We dined at Earls restaurant which was a few minutes walk away, that was a great find.
The size of the breakfast seating area was quite small for the size of the hotel, although you could 'grab and go' sometimes if was difficult to find a table to sit at.
5.0 / 10.0
Centrally located
The price was way different from the booking.com rate
9.0 / 10.0
This hotel did what many more expensive hotels don't. The hotel was spotless, smelled really nice wherever I went, and the staff were truly welcoming and showed real interest. The bed was cozy. The silks were silky and comfortable, there was lots of room to put bags, and everything was very well organized. They even had white noise machine and earplugs, which I usually use at home. They've pretty much thought of everything to make it a really good, effortless experience. Will definitely be staying here again.
Towels were a bit hard and scratchy. If they could be soft and cozy like the bedsheets, it would feel like a spa. :)
10.0 / 10.0
The staff are well-trained and courteous. The location was perfect since it's right next to the Metrotown Mall and across the train station. Downstairs,there's Neptune Restaurant, Boston Plaza pizza parlour, Dollarama, Best Buy and Rexall drugstore, all within the same building. The breakfast was great. Gym is small but I start my workout early, so, no problem at all. No complaints here.
Consider installing toilet bidets. They're part of good hygiene and they save excessive use of toilet paper. Environmentally, they make sense.
8.0 / 10.0
Breakfast was quite good, and the location is next to great shopping ,public transit, and great restraunts are close by.
10.0 / 10.0
The front desk staff were sooo kind and welcoming, super helpful with information about the area. The sky train being across the road is so convenient you can get anywhere and the free breakfast is pretty good
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Everything was great⁹
Nothing
10.0 / 10.0
Very clean, daily room service, fabulous location opposite Sky Rail and 5 minutes walk to massive Mall
Nothing
8.0 / 10.0
The location is great!
The floors were left dirty during room service.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Vancouver-Metrotown (Burnaby). For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Vancouver-Metrotown (Burnaby) pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Vancouver-Metrotown (Burnaby)?
We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.

















