Apartment in State of Quintana Roo
Reasons to book
About this apartment rental
Spanning two levels, this penthouse is perfect for families, groups of friends, or special gatherings where shared spaces and comfort are truly important. Open layouts, natural light, and thoughtfully designed common areas create a welcoming atmosphere for spending quality time together.
Bedrooms and Layout
The penthouse features six bedrooms with flexible configurations, making it suitable for different group needs:
-Three bedrooms with king-size beds
-One bedroom with a double bunk bed
-One bedroom with a queen or double bed
-One multipurpose room with a living area and a double sofa bed, ideal for movie nights, relaxing, or as additional sleeping space
The master bedroom includes a private balcony with an outdoor tub, offering an additional space to relax in privacy.
The penthouse features two full bathrooms on the first level and two full bathrooms on the second level, providing convenience and privacy for larger groups. For added comfort and flexibility, there is a fully equipped kitchen on both levels, along with spacious dining and living areas designed for gatherings and everyday use.
Rooftop Access
Guests staying in the penthouse enjoy direct private access from the unit to the building’s rooftop, allowing for a comfortable and discreet connection to this shared space. The rooftop features plunge pools, BBQ areas, outdoor dining spaces, and a restroom, offering an ideal setting to relax and enjoy the Tulum atmosphere while maintaining easy and private access exclusive to penthouse guests.
Continental Breakfast
Your stay includes a continental breakfast, served exclusively at the building’s on-site Snack Bar. Breakfast is not delivered to the apartment, and room service is not available.
The Snack Bar is open Monday through Saturday from 7:00 a.m. to 1:00 p.m. Guests may visit during these hours to redeem their included breakfast by presenting their reservation. A special menu at preferential prices is also available to guests during the same hours for an additional cost.
Cleaning Service
Daily housekeeping is included to keep the space fresh and comfortable throughout your stay.
Building Amenities
Guests have access to shared building amenities, including swimming pools and plunge pools on rooftops and at ground level, BBQ areas, a fully equipped gym, a coworking space with high-speed Wi-Fi and air conditioning, and a communal laundry area. Shared amenities are available daily from 8:00 a.m. to 10:00 p.m.
Guest Services and Support
The property features controlled access, on-site security, and a 24/7 front desk, providing assistance at any time. On-site support and maintenance teams are available during business hours to ensure a smooth stay.
Transportation services, including private airport transfers and dedicated drivers, can be arranged upon request for an additional fee.
Important Information
Tulum is a growing destination surrounded by jungle. Occasional power or internet outages may occur due to circumstances beyond our control, as well as the presence of local wildlife typical of the area. If any issue arises, our team will respond promptly and assist until it is resolved.
From shared meals to sunset moments on the rooftop, this penthouse is designed for groups to connect, relax, and enjoy Tulum in a comfortable and elegant setting. We look forward to welcoming you.
Please note that Tulum is still developing, which means you might experience occasional power outages beyond our control. Due to its lush jungle surroundings, you may occasionally encounter insects. However, we assure you that any issues with provided services—such as internet, water, or power—will be promptly reported to the relevant authorities for resolution.
If you have any concerns during your stay, our skilled maintenance team is committed to resolving them as promptly as possible during their working hours. We kindly ask you to report any issues immediately, along with photos, through the Airbnb app, to help us address your concerns efficiently.
ADDITIONAL RULES
We include one housekeeping visit for stays of 7 nights or more.
Upon check-in, you will be provided with towels, linens, shampoo, conditioner, soap, and toilet paper for your convenience. Our housekeeping team will replenish the shampoo, conditioner, soap, and toilet paper at no additional cost during their scheduled cleaning. If you wish to have your linens and towels changed, there is an additional charge, and this must be requested via message through the Airbnb app.
Housekeeping hours may vary and are scheduled one day in advance, offering limited flexibility. Please request the housekeeping service via message on the Airbnb app at least 1 day in advance.
Please inform us via the Airbnb app if you plan to host guests, providing their full names for our records. Note that only 4 people are permitted to stay overnight in the apartment.
The minimum age to make a reservation is 18
No parties. Significant noise or playing loud music after 10:00 p.m.
Smoking of any substance inside the unit is strictly prohibited. If evidence of smoking is found, a fee $250 s will be charged.
Check-in is at or after 4:00 pm, and check-out is no later than 11:00 am. Early check-in or late check-out is subject to availability and prior approval. Unapproved late check-outs will incur a fee of $100 per hour for each hour past 11:00 a.m.
For reservations of 7 days or more, we cover a certain amount of electricity and water usage. If you exceed this allowance, you will be charged for the difference. Before your check-in, we will send you the initial meter readings for both electricity and water, and we will do the same at your checkout.
Please do not use the towels to remove your makeup or sunscreen. If there are stains on the towels or sheets after you check out, we will wash them. However, if the stains do not come out, we will have to charge you for a new set.
There are trash cans next to the pharmacy. Please dispose of your trash there.
Please report any damage and/or breakages in a reasonably timely manner. Guests are responsible for paying for any damage exceeding the security deposit amount, and such damage will be reported to Airbnb.
Smart Depas
Regulations for Common Areas
COMMON AREAS: The development includes common areas and the units corresponding to each owner’s rights as a trustee. Common areas are those intended for the community’s use to meet collective needs and for recreational or entertainment purposes, also of a collective nature. To promote a clean, orderly, and safe environment in the condominium’s common areas, in accordance with applicable laws (but not limited to them), the following rules for use and maintenance are established:
A. Smoking is not permitted in common areas without your own ashtray. Cigarette butts must be disposed of exclusively in trash cans.
B. Residents must clean any common area they soil. This includes, but is not limited to, spills, food waste, and any other type of mess.
C. Use of Common Bathrooms: If a blockage occurs in any bathroom in the common areas, it must be reported immediately to the administration for prompt resolution.
D. Garbage must be placed in designated containers next to the pharmacy. It is permitted to leave closed, intact garbage bags outside the main doors of the rented apartment only between 10:00 p.m. and 10:00 a.m. If you make a mess in a common area, you must clean it up. If you have boxes, flatten them.
E. Glass is not permitted in common areas. Pools, swimming pools, sunbathing areas, snack bars, gardens, shared rooftop gardens, machine rooms, laundry rooms, service rooms, maintenance storage rooms, as well as all spaces intended for general facilities and shared services.
F. Residents and their visitors must use the common areas during the hours specified by the administration. It is prohibited to engage in activities that disturb the peace of other owners, guests, visitors, or residents.
G. Any person who engages in acts contrary to morality and good manners in common areas will be immediately expelled.
H. At any time of the day or night, it is strictly prohibited to use any device that generates excessive sound or noise that can be heard from one unit to another or in common areas—such as speakers, music systems, TVs, computers, or cell phone calls—which disturb the peace of other residents. Headphones must be used at all times for these activities.
I. From 10:00 p.m. to 8:00 a.m., voices must be kept at a reasonable level, and no noise that disrupts peaceful coexistence throughout the property will be permitted.
J. Physical or verbal acts of violence are prohibited.
GYM USE
A. The gym is open Monday through Sunday from 7:00 a.m. to 10:00 p.m.
B. Access to this area and the use of gym equipment are restricted to residents (owners and guests) only and are not permitted for visitors.
C. Personal Hygiene: Before entering the gym, all users must wash their hands. This measure aims to promote a hygienic and healthy environment for all gym users.
D. Minors under 18 years of age are not permitted to use gym equipment unless accompanied by an adult.
E. Access to this area is prohibited for anyone under the influence of alcohol or any psychotropic substances.
F. Use of gym equipment is at the owner’s and/or guest’s own risk; they must take all necessary precautions for their safety.
G. Gym equipment may not be used for activities other than those for which each piece of equipment is intended; the owner and/or guest will be solely responsible for any possible injury.
H. Presence in the gym is limited to physical exercise; people not using this area for exercise are not allowed.
I.
Amenities at 6-Bedroom Penthouse for Groups · Smartdepas Tulum
Map of State of Quintana Roo
