BlueHome Vientiane

When I check-in Bear and Bo were working and they were really nice and helpful. They were able to accommodate early check in and set me up with a sim card as well.

The light switches were a little all over the place. The one for the door was on the other side far away from the door so you need a flash light.

Bardzo miły personel. Hotel w samym centrum. Jest winda.

Recepcja czynna tylko kilka godzin dziennie. Łazienka czysta, ale mocno zużyta. Brak śniadań w ofercie. Pokój mały, dla dwóch osób na pewno będzie ciasno.

Friendly staff and perfect location

Location is great and the staff were helpful at times. They allowed me to borrow a towel after checking out. The AC was emitting a slightly musty smell, so the staff gave me some jasmine fragrance, which really made a difference.

The staff are slow to respond to requests. I requested a clean towel after returning from the gym, and the receptionist was eating lunch, so I expected a delay. They messaged me on booking.com 90 mins later asking if I still needed a towel. I received the message a little late and ended up going to the reception 3 hours later to collect. The cleaner was cleaning on the same floor at the time of request. They could have asked her to give me a clean towel there and then. The mattress was lopsided with one side unsleepable. I woke up with back pain. I was awoken by staff shouting at 08:30 and then they started vacuuming at 09:30. Come on, some people prefer to wake a bit later on their holidays.