Earls Court Suites by Whelans

Location and the space the property offered

Needed some fans in the rooms as they did get very warm in the hot weather. We had to have windows open due to the extreme heat and the resulting noise from the street was very loud. (Main road so to be expected) Just a minor point as the uk doesn’t usually suffer hot summers but this could be addressed

Very helpful man showed us to our room and explained a little about the area, good location for buses and trains,we had a good breakfast in the morning

N/A

Lots of amenities in the apartment. Clean, well appointed and ideal for Empess Museum

Nothing

Let me first state that I would have given top marks if the apartment had been checked before our arrival. The young barman who dealt with us on our arrival was very helpful in the circumstances - the location was brilliant and the bright apartment could/should have been fantastic - BUT....

We ignored the stairs up to the 2 bed apartment and entered, to find the same issues as previously stated in a review in May! 1. Door handle to bedroom one was still not repaired and the equipment/tools were left laying on the floor. (We had an email just before our arrival to tell us that the repair was ongoing). 2. Two TVs with one handset. No channels on bedroom 2 TV, while the TV in bedroom 1 could only get BBC 2, and to get that you had to used the switch at the back of the TV. 3. Toilet seat STILL not repaired. 4. The towels were left on the couch which is an absolute 'no no' and should have been left on each of the beds. 5. The washing machine was full of the pub's laundry! 6. An issue when arriving as there was only a barman on duty and he could not contact his boss and had no idea how to let us into the property.