Sun & Snow, Plac Nowy Targ

The apartment is in a very good location – about a 7–10 minute walk to the main square. Overall, it leaves a pleasant impression.

What we did not appreciate was the inconvenient communication with the company managing the property. First, we were charged a higher amount at payment, which was refunded only after we pointed it out. We were then asked to pay a deposit, which had not been mentioned anywhere on Booking. In short, if anything were damaged during the stay, the deposit would be retained. This required us to carefully inspect and photograph everything upon arrival to avoid being held responsible afterward. It created an uncomfortable feeling and unnecessary tension. The window frames are old and let cold air in. The kitchen is minimally equipped – it has the basics, but not much more. We always look for a place with a dishwasher, as we are a family of five and this is a key requirement for us. There is a dishwasher, but only three dishwasher tablets were provided - three!!!! This meant either leaving dishes unwashed or buying an entire new package for a short stay. Considering the price of the apartment, providing a couple more tablets would have been reasonable. There is also a washing machine, but no suitable place to dry clothes. The toilet is very small. Additionally, every morning between 6 and 7 a.m., there is significant noise from a delivery truck supplying the store located directly below the apartment. In conclusion, based on our experience, we would not choose to rent an apartment managed by a company again.