Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and a stovetop, as well as free WiFi and a flat-screen TV. Other amenities include laundry facilities, towels, an electric kettle, and kitchenware and utensils.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
6.0 / 10.0
Average(11 Ratings)
1.0 / 10.0
1. Apartment was on 2nd floor which was too high for my 67 year old dad to climb. Booking did not mention which floor we would get or we would have chosen another hotel.
2. Even though our booking requested stay for 4 adults and 3 children, Hotel was set up for 5 guests as it had 5 beds, 5 teaspoons, 5 forks and 5 knives only.
3. We paid by debit card so were expecting to be given a pin at reception address given in an email but when we got there, we found no one
To top it all, there was no electricity or heating all through night meaning we had to spend night in dark and freezing cold nearing 0 degree celsius. Kids were extremely scared so we had to scramble up and stay in drawing room all night with not even a blink of sleep. We repeatedly tried to reach out to hotels.com and the hotel's management - spending nearly 4 hours of international talk time. Although hotels.com staff was supportive, the hotel's management showed no response at all. Even in the morning, no one showed courtesy to call us back or respond to emails that we had sent overnight.
The hotel's management constantly declined our calls. It was after nearly 6 missed calls that my call was picked up and I explained this really upsetting sotuation to the management. It was of course no news to them as they were aware but were ignoring us. In the end of the call, we both agreed that I will vacate the hotel asap and I will get a full refund for 10 nights but no refund has been given so far
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Appart’hôtel Douai Gare. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appart’hôtel Douai Gare pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appart’hôtel Douai Gare?
We found 5 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, balcony or patio, and tv.
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