Minerva Aparthotel Hanoi

I stayed here for 5 nights in late August.The room was brand new and very spacious, even for a family, featuring two bedrooms and a bathroom in addition to the living room. The kitchen was fully equipped with a complete set of cooking utensils and dishes. The air conditioning worked great, and both the hot water and shower pressure were excellent.The front desk staff were incredibly welcoming and helpful. We were able to stay in touch via WhatsApp anytime during our trip, and they were very flexible with all of our requests.Although it was a shame that we weren't blessed with good weather, we still had a very comfortable stay.

The only minor thing is that it would have been even better if there were hand towels or face towels provided in addition to the bath towels.

Great location and staff!

staff very helpful great location near the railway street. clean and plenty of room

nothing

The concierge was professional and responded to my requests promptly. The bedrooms were spacious and clean, awesome housekeeping team. I noticed random black plastic flakes on the floor two mornings in a row and they were cleaned up each day, before I eventually realised they were actually coming from my own bag! Good location, within walking distance to lots of shops and street food.

Having only one bathroom for a two-bedroom apartment was a bit inconvenient, especially considering the higher price in the area. The soundproofing is poor, you can hear neighbours walking past/talking/partying late into the night. There were also quite a few insects flying around the apartment, particularly in the bathroom. We noticed a bad odour whenever the toilet was flushed as well. It seemed like there might be an issue with the bathroom drainage/ventilation, as the smell would come up during flushing and may have been attracting insects.