Acoustic Premium Hotel & Spa

Top rated by guests
Lobby
Restaurant
Bar/lounge
Lobby
Acoustic Premium Hotel & Spa Hotel in Hanoi
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9.1 / 10
Outstanding(41 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Acoustic Premium Hotel & Spa offers top-notch services and amenities, ensuring guests experience utmost comfort. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hanoi with ease by utilizing the services provided by taxi, car hire and shuttle.

Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.

At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Acoustic Premium Hotel & Spa. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.

Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in Acoustic Premium Hotel & Spa incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar. Acoustic Premium Hotel & Spa offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Acoustic Premium Hotel & Spa, you can always indulge in a scrumptious meal on-site.

Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.

An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. Acoustic Premium Hotel & Spa provides a superb assortment of leisure amenities for guests to enjoy.

Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, spa and sauna for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.


Amenities at Acoustic Premium Hotel & Spa

Free WiFi/internet
Free breakfast
Free Parking
Air conditioning
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Sauna
Family friendly
Contactless check-in/out
Cleaning products

Map of Hanoi


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    9.1 / 10
    Outstanding(41 Ratings)
    9.6 / 10Outstanding·Apr 2026
    Loved our stay here, all staff were wonderful but very special mention for Kim who went over and above with service and friendliness
    10 / 10Outstanding·Sep 2025
    Location is good, right at the center. Sightseeing locations are all nearby. Rooms were clean. Found good hospitality after whole Vietnam trip.
    9.6 / 10Outstanding·Jul 2025
    We stayed at several hotels during our Vietnam trip, and the staff at this property truly stood out. From the bellboy to the housekeeping and reception teams, everyone was cheerful, warm, and had a genuine attitude of service. Their hospitality made us feel very welcome. We arrived quite late—around 1:30 AM—due to a delayed flight, and understandably, our checkout was slightly delayed as we caught up on sleep. We requested a little extra time and were told we could check out by 12:30 PM. However, by the time we got our bags downstairs and handed over the keys, it was 12:40 PM. To our surprise, we were charged *** per room for checking out just 10 minutes late. We had 3 rooms. At no point were we informed that such a steep charge could apply. When we asked, we were shown a policy on their website stating they could charge 50% of the room rate for checkouts between 12 PM and 5 PM. I told them I was willing to pay if they could let us use the room until 5 PM, but they said no rooms were available. What felt unfair was being charged for a service that they couldn't provide. I understand if there’s a nominal fee because out 10 min delay could have caused them delay in housekeeping, but *** per room, without prior warning, felt like cheating—especially for tourists who are strangers in their country and have no way to seek justice. After a lot of discussion, the issue was amicably resolved with the help of Fiona Lee from the staff, and we ended up paying a third of the amount. I truly appreciate her maturity and willingness to find a fair resolution. My suggestion to the hotel management is to clearly communicate this late checkout policy at the time of check-in. We were anyway briefed on their policies during our checkin, but this particular late checkout amount is not mentioned there. If it were mentioned, I would have felt fair. That said, I’m still giving the hotel a 5-star rating for service because the staff truly made a lasting impression with their warmth and professionalism. For facilities, I’m rating it 4 stars—the room furniture felt a bit dated and had a slight musty smell.
    10 / 10Outstanding·Jun 2025
    Hotel is very clean & the ambience is warm. We stayed in the family suite & it was very spacious. Beds & towels very clean. Food is a good spread & the servers very attentive and friendly. For me the takeaway was the staff. They are simply the best. Accommodating our every need & giving honest recommendations that really made this trip so awesome!! Special mention to Martin, Luca, Chau Anh & Kim! They came out to send us off waving all the way until we were out of sight! Thanks to these wonderful people!!

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Acoustic Premium Hotel & Spa. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Acoustic Premium Hotel & Spa pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Acoustic Premium Hotel & Spa?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, free parking, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.