De Lola Podshotel

Best place to stay, cosy and comfortable pods. I’ll be back!

Best place in town!! Don’t believe the negative reviews.

This place is clean, cosy, right in the center of Den Haag, Nice staf and comfortabel beds. I’ll be back!!

Cozy pods, clean and friendly staff

Very clean and comfortable beds

Cozy

Freezing pods. No electricity. The room was very cold, and the pod had no power — guests couldn’t charge phones or devices. Multiple people complained about this at the front desk while I was there. This is not a “quirk”; it’s a basic failure that wasn’t disclosed before booking. I disclosed a medical condition that affects my tolerance to cold. Instead of professionalism, I was met with dismissive, belittling behavior. Addressing basic warmth took hours and should never have been an issue in the first place. Then came the absurd part: I was charged €3 for a tiny cup of hot water after being told the coffee machine was the only option — while a kettle sat visibly available in the shared kitchen. That moment captured the tone of the stay: unnecessary friction over basic needs. Requests for management contact details were refused. From the start, staff interactions felt unwelcoming and dismissive. I was unable to complete my stay and had to secure accommodation elsewhere. Resolution only occurred after escalation through Hotels.com / Expedia. This experience was completely inconsistent with what the listing and reviews suggest. If you value warmth, electricity, or being treated with basic respect — proceed with caution.

Clean and comfortable pods.