Villa Elzenhagen





7.8Good
(996 Ratings)
"nice and private with rooms in separate court yard and free to come and go ,plenty of space to relax downstairs in living room for 2 people , bed room huge ,modern clean bathroom very good location fo..."
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4-Star Hotel
High-end valueWell priced for this area
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Featuring free WiFi and a restaurant, Villa Elzenhagen offers accommodations in Poeldijk, 14 mi from Rotterdam. Guests can enjoy the on-site bar. Free private parking is available on site.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(996 Ratings)
"nice and private with rooms in separate court yard and free to come and go ,plenty of space to relax downstairs in living room for 2 people , bed room huge ,modern clean bathroom very good location fo..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
We stayed in a "split level" room, downstairs was a small "living" room, with TV, big comfortable sofa, desk, fridge, toilet and shower, upstairs was teh bedroom with two single beds, together to make one large double bed.
Typical "Dutch" weather, but a lot of the area immediately outside of our room was covered, ample car parking spaces, and only 20 minutes from the Ferry at Hoek Van Holland.
The staff were really helpful, breakfast buffet had a good selection, and was plentiful.
Nothing that was within the control of the Hotel.
It rains a lot in Holland, which, as a regular traveller you get to expect.
1.0 / 10.0
Cold and smelled like sewerage
Bad customer servics, breakfast packed away before ending time and cold and smells bad
9.0 / 10.0
Very clean bathroom with all the required items.
Fresh bread available every morning with a good selection of fruit yogurt and warm food.
Everything met my expectations
10.0 / 10.0
nice and private with rooms in separate court yard and free to come and go ,plenty of space to relax downstairs in living room for 2 people , bed room huge ,modern clean bathroom very good location for our need visiting family ,staff very friendly ,good choice for breakfast
hard to pick fault but this is totally a personal preference found bacon under cooked for our liking at breakfast as used to crispy bacon with pancakes
6.0 / 10.0
Beds comfortable, room overall great, location reasonable, breakfast reasonable. We would stay again but perhaps in a different room.
Bluetooth room key, Bathroom shower broke - could not switch it off and it flooded - staff came to help but only with towels and eventually managed to turn it off - the two lads that helped were great - we never got to see the manager. The breakfasts were passable. The Restaurant was okay but supposed to be able to offer gluten free, we found two items from the menu.
5.0 / 10.0
Location. Spacious room
No tv in bedroom.
You can’t wash face or hands in a sink as too small water splashing everywhere
No free drinking water available. Just room bar
2.0 / 10.0
The location was good and quiet. It was only a few kilometers to the beach, The Hague, and other beautiful cities.
Unfortunately, our room had an unpleasant smell right from the start. (There is already a review about this from another guest about 12 months ago.) On the very first day, the toilet didn't flush. After we reported this to the staff at breakfast, we were assured that they would look into it. After breakfast, we were told that the flush was working. After we returned to our room, the flush still didn't work. We approached the staff again and reported it. We received an annoyed eye roll and a huff in response. (There is already a review about this exact reaction.) After the staff then looked into it (presumably for the first time), they discovered that the flush wasn't working and that we weren't too stupid to flush it after all. No compensation or apology followed.
The restaurant in the hotel is outrageously expensive.
10.0 / 10.0
Lovely place to eat sleep and relax, friendly staff and very good food and drink selection
There is nothing not to like about this place.
9.0 / 10.0
we had a step up room (the like of which never had) but found it to be fine except that the toilet was downstairs and if needed during the night, a bit of a chore. Breakfast was fine. the usual you''d find on the continent. Found the basin in the bathroom rather small.
Just refer to comments above.
7.0 / 10.0
Nice too have the split… but had leak at bck fire 🔥 door entrance (Mornings) from gutter
Bed was Uncomfortable 😣 and weird layout (Tv over desk) (Double bed lay out) plus not list inroom too let ye knw if mini bar is price(didn’t use) but friendly staff..But Great 👍 Restaurant..the Main 🎖️🎖️🎖️🎖️Rating.
Bed mattress,Full coffee machine capsule,No price list of hotel food etc available in accommodation and Bad Wife in property
10.0 / 10.0
Fantastic hotel, with amazing staff. I would highly recommend
10.0 / 10.0
The staff were friendly and helpful. The room was extremely comfortable and the food in the restaurant was excellent. I was travelling alone with two little children which can be a bit challenging. The lovely staff really helped to make it easier.
There was nothing we didn't like. It was very easy to park, check in and find our room. We had all the comforts we needed and more.
6.0 / 10.0
Everyone was very friendly, the hotel is easily accessible and has lots of parking.
When having a closer look, we’ve noticed that the amenities are not well maintained. The shower was not as clean as we would have liked.
8.0 / 10.0
The room was very comfortable and a good size. Breakfast was good and plentiful.
The bathroom was small and the shower area tiles needed cleaning.
5.0 / 10.0
Beds were comfortable. Bed Pillow (only one) was below medium.
The bathroom shower space was old. Cleanliness was not great. Bigger problem was the sink which could hardly be used normally (not enough space to turn around or bow your head lower.) It was an oddly narrow space. Architecture inside was uncomfortable. We don't think the Manager or owner ever use this themselves, otherwise they would change it (?)
7.0 / 10.0
The smallest bathroom (with toilet) I have ever seen. Tap had to be fitted on the right side of the sink, the shelf of 12 cm deep didn't hold my toilet bag. Mold between the tiles under the shower.
Room on the first floor was great. Good bed and airco, nice when it's 30 °C outside. Breakfast was also very good, fresh, eggs, bacon and everything else. We could have breakfast outside (near a road).
Bathroom! But it appeared ours was between the last to be renovated... The rooms are around a kind of square, this can be a bit noisy when people our sitting/smoking there. But not on our day.
4.0 / 10.0
The room and location were as expected
One member of staff has an attitude problem, maybe he does not like visitors from the UK, we were always quiet and respectfull, his attitude was very poor, we discussed this separatley with other UK guests, they all experienced his bad attitude.
8.0 / 10.0
We were content with the accommodation. The breakfast was adequate. The dinner was an amazing experience.
The stairs within the apartment are not for the faint hearted!
4.0 / 10.0
The rooms were clean and comfortable and was like the 2 times I stayed before. Can not complain about the rooms.
The first night we stayed there we went to the restaurant and asked if there was a table spare so that we could have something to eat. We were shown a table and sat down. Then we got 1 drink each and had to wait 30 minutes just to look at the menu. The service on the evening was slow and more focused on a larger group of men rather than the guests. We found one member of staff was abupt to me and my friends who were also staying there. After the meal he locked the door behind us, so that we could not get another drink from the bar. Very rude and unhelpful and I won't be staying there again as there is plenty of other hotels I stayed in which have had better service. I was disappointed in the stay here as I had being twice before and not had a bad word before. Shame.
8.0 / 10.0
Breakfast good
location is close to Den Haag
Room service is weak
no refill for bathroom shower cream
tea cup was after day 1 not replaced
hotel itself fine but service not always on top
8.0 / 10.0
close to Ferry Port
nice on site restaurant
steep winding stairs to bedroom
7.0 / 10.0
The two tier rooms are excellent with the bedroom being really spacious.
The restaurant was fantastic, the food was just exquisite and the staff lovely.
The bathroom left a little to be desired, it felt a bit cramped.
Having to walk all the way around the outside of the hotel to get into the bar or reception from the hotel rooms wasn't ideal.
9.0 / 10.0
It is a cozy and apparently busy restaurant together with accommodation on the side. Free parking, good food, excellent breakfast. The room is actually duplex, with a small living area (sofa, small table, tea, coffee, TV, ect,) and bathroom downstairs, and a bedroom located upstairs. Comfortable bed, and nice thick carpet in the bedroom, making it quiet and cozy.
Bathroom was on the small side, very small sink, ventilation too noisy and not easy to get rid of the hot water steams . A colorful carpet downstairs could make the atmosphere in the living area warmer. But overall - very good.
8.0 / 10.0
Wide offer at breakfast.
Nice and tasteful design, but...
Unsatisfactory sink size in the room.
You can wash your hands, and that's it. If you want to wash your face, either hit your head on the shelf or tap your feet. Or take a shower if you want to brush your teeth or wash your face.
1.0 / 10.0
nothing
the hotel was effectively closed as their was a staff party, and the hotel was booked as a restaurant but it was closed, heating turned off and no staff…
9.0 / 10.0
Very good place to rest. Very nice restaurante.
8.0 / 10.0
The staff were very helpful!
10.0 / 10.0
Lovely accommodation outside of the busy city. Breakfast was fantastic
10.0 / 10.0
I can’t say anything negative about it. Perfect perfect to my satisfaction!!
Getting to the property is a bit difficult.. since there’s no public transportation to the area…
10.0 / 10.0
The room was great, very spacious with a separate division on the first floor to the bedroom. Definitely one of the best cooks, tasty breakfasts we ever experienced! The location is great, 10 min walking from the coast and 10min driving from The Hague.
9.0 / 10.0
*Great staff - all friendly and helpful. Special kudos to Stephanie.
*The continental breakfast was plentiful.
* Nice to have a split room- living room and bathroom downstairs and large bedroom upstairs.
The stairs to the upstairs bedroom were typical Dutch, steep and narrow. 😏
10.0 / 10.0
Excellent food, very clean and comfortable rooms. Beautiful outdoor terraces, and peaceful, quiet (and amazing) neighborhood. The Monsterse Beach is not too far away, which was awesome! Thank you for the hospitality!
The walk to the nearest bus stop (line 31) or supermarket (Jumbo in Poeldijk) is somewhat long, so you'd better use bikes or a car - especially if you have children or elderly with you.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Villa Elzenhagen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Villa Elzenhagen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Villa Elzenhagen?
We found 17 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
