Fitzrovia Apartments

La ubicación fue, sin duda, lo que más me gustó. Si buscas un lugar tranquilo y, a la vez, cerca del centro, está muy bien situado y próximo a muchos lugares de interés para visitar.

Lo que menos me gustó fue el ruido procedente de otros apartamentos. En nuestro caso, quienes lo provocaban no eran turistas. Se comportaban como auténticos guiris de fiesta en su propio país, a las 4 de la mañana se pusieron a gritar y hacer muchísimo ruido, fue imposible dormir. También me decepcionó la terraza. No entiendo para qué la anuncian si no se puede utilizar, estaba cerrada con llave. Y, por último, el colmo, lo peor de lo peor, la limpieza del sofá. En general, el apartamento estaba limpio, pero el sofá tenía insectos. Sinceramente, por mi salud mental no quise comprobar si eran chinches.

Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned reception at the property all our information regarding key safe codes was provided before our arrival and we felt extremely safe at the property.

The only problem my friend and I found was that on the morning of our departure there was no hot water for a shower. Now I'm not sure if there was a switch we needed to put on to get the hot water but if that was the case, we weren't told. However, as the weather had been exceptionally hot during our visit, the cold water was actually welcomed. Though for general stays I think that needs addressing.

Location, size, facilities and new funeture

We were notified on the day of travel of a leak at this property and were offered an alternative on Harrow Road, or a full refund. As we were on the way to the airport, we selected the former, a two bedroom executive apartment in a slightly more peripheral location. Therefore, my review is not really for Fitzrovia apartments, but rather for another apartment organised by the same provider. We did appreciate the air conditioning and also allowing us to have a late check out when requested.

We easily accessed the property on Harrow Road , to arrive in a one bedroom apartment - the booking was for five. After an attempt at calling both numbers given had failed, a text was answered. They would check it out. Eventually a second apartment was given in addition to the first. Although we had expected our group to be in the same apartment, we were satisfied with this. The second apartment was brighter and more airy. We appreciate that this was an emergency alternative but I would suggest that the apartments be better inspected before presentation to customers in future. In the first apartment there was a half used drink can sitting behind the window blinds, and in the second, a cigarette end. Also, the front door of the building could be pushed open. As the internal doors were coded, we were only slightly bothered by this, and generally just relieved to have somewhere to stay. I feel that this may be a recently acquired property, still being refurbished. There is certainly potential for these apartments to be of a very good standard, when properly completed. The interior of the apartments had almost achieved this, however issues such as many missing lightbulbs should be looked at. Also the reception area simply had a heap of unpacked boxes, and there was nobody in attendance. Generally, we felt that the friendly communication we had before arrival, did not really continue beyond that. Considering how we had been inconvenienced, we would have expected a more personal effort in ensuring that we were properly accommodated.