Sujet Beach Hotel Da Nang By Haviland

Good location.

Rooms are an okay size and cleanliness is good but not perfect. Amenities are available and laundry service is available for a fee.

Pool was great! My sunburn was not their fault!

This hotel has a lot of potential but unfortunately, right now, the service is very lacking. When we checked in the young man at the front desk told us that we would have a mini fridge with drinks like water/soft drinks and noodles that we could have and pay for when we checked out. Our mini fridge only had water and energy drinks. We were grateful for the water and I attempted to call the front desk to see if I could look at their noodles. After several attempts, one of the five receptionists that sit at the front desk finally picked up and said somebody would bring it to me. We were forgotten unfortunately and nobody ever came. The cleanliness is also very lacking. Housekeeping kept “forgetting” to bring us fresh towels and toilet paper. We had to go to the front desk, five floors down, to request this. Also, when they finally came at around 4pm in the afternoon, they removed our towels without replacing them. My husband had to go down 10 total flights of stairs (two sets of stairs per floor) to request fresh towels as the one elevator in the whole building is extremely slow and so tiny that often if there are a couple of other occupants, you are packed like sardines. The walls are also paper thin and every night I could very clearly hear the television in my neighbors room and it felt like I was watching it with them. House keeping also is slamming doors and being very loud very early in the morning. I would not stay here again. I will choose a different place next time.