Hotel in Hanoi
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with 10 restaurants, this hotel has a full-service spa and a refrigerator in a common area. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities.
Change of towels is available on request.
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
The recreational activities listed below are available either on site or nearby; fees may apply.
Change of towels is available on request.
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Azen Lakeside Hotel & Travel
Restaurant
Air conditioning
Non-smoking
Bathroom
Spa
WiFi/Internet
No pets allowed
Garden
Kettle
Laundry services
Fireplace
Ironing facilities
Towels
Linens
Safe
Fan
Desk
Hairdryer
Roll-in shower
Fire alarm
Map of Hanoi
Available Rooms
Ratings and reviews
8 / 10Excellent·Jan 2026
The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
10 / 10Outstanding·Oct 2025
Clean room ! Nice and friendly staff
5 / 10·Mar 2026
The room my wife and I chose was amazing. It had gorgeous balcony view and allowed us to rest and recharge without feeling like we missed a beat of what’s was going on. We chose this area because it’s close to everything but not right in the middle of everything so we could enjoy our time rest in between adventures without having to use ear plugs lol.
Theres a beautiful lake right by the hotel. I enjoyed a run there in the morning and it was fun to see how the locals start their day.
Here are some things to be mindful of if you pick this property. Just for full transparency when my wife and I first checked in, they mentioned that there was an issue with the room that we had booked and that it wouldn’t be ready until tomorrow due to water leakage.
I get it these things happen but it doesn’t change the fact that the flow and rhythm of our trip was taken off coarse. They offered us another room until our room was ready tomorrow but the room obviously wasn’t the premium room we paid for so I asked to be compensated for the difference and what I was initially offered was nothing but change and I felt as if I was being treated unfairly.
After much unnecessary back and forth I was finally offered an amount that seemed fair for the inconvenience and we were able to move forward.
I would definitely stay here again because after we were able to move through that hurdle, we could enjoy the staff, our room (ready next day just as they said), and beautiful Hanoi. Be back soon.
$$$$
Top rated by guests
9.2Outstanding
(14 Ratings)
"Clean room ! Nice and friendly staff"
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