Maisie Rainbow Penang

The seaview is superb.... The facilities are just good....

Room facing sea side

View of the sea and scenery of Tanjung Bungah from 25th floor was astonishing, breath taking, loved it, a 10 out 10!! Nice, big balcony to sit and take it all in! The studio was big enough and comfortable for the most part with bar fridge, microwave, few dishes, water filter, etc. Liked that it had a big closet for clothing, but needed hangers, only 2 was provided. Liked the clothes drying rack that I used a couple times on the balcony. Enough mirrors, desk, chair, and couch. Liked that there was a bathtub with a rain shower head and shower curtain, so no wet washroom like a lot of other places. Easy self check in with door code that was provided well in advance. Liked there was a pool, but think it could be cleaned of fallen leaves more often. The guy in charge of that mostly sat there and smoked.

The main thing I did not like is there was no cleaning. I stayed 10 days and they did not clean, when I enquired about that, they said there is no cleaning. I can understand if your stay is only 1-4 days without cleaning, but 10 days I could not. Good thing I know how to keep my space clean and tidy. I had to ask for clean towels and garbage pick up. I would have rated Maisie 9 but minused 1 point for the no cleaning. Also, there is a few minor repairs and maintenance work that needs to be done like the leak in the tiolet, the bottom of the wall by the drying rack, the AC needs to be cleaned out, smells very dusty when u turn it on. The curtains smells moldy, needs to be washed and cleaned, some tile work in the bathroom, etc. There were 3 elevators, only 2 worked, and 1 out of the 2 did not go up to the 25th floor, had to take the stairs from 24th floor a couple times.

Very basic, what was needed. View was beautiful.

It seems the owner and agent overseeing the property didn’t communicate well. On two separate occasions, including when I first arrived, I was locked out of the room since I had not received the proper code. The first day, right after my flight, I was waiting outside my room for 45 minutes until I received the proper code.