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Citadines Connect Bertam Georgetown Penang

Top rated by guests
Swimming pool
Lobby
Lobby
Entrance
Restaurant
Don't miss out! Price and availability may change
8.9 / 10
Excellent(94 Ratings)

Hotel in George Town

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Citadines Connect Bertam Georgetown Penang offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.

During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.

For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out.

Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Citadines Connect Bertam Georgetown Penang, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.

In select rooms within the hotel, instant coffee and instant tea is available to cater to your requirements when desired.

In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and towels, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Citadines Connect Bertam Georgetown Penang.

At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.

Citadines Connect Bertam Georgetown Penang provides a superb assortment of leisure amenities for guests to enjoy.

Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Amenities at Citadines Connect Bertam Georgetown Penang

24-hour front desk
Restaurant
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
WiFi/Internet
Breakfast available
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of George Town

city location on map

Nearby attractions

Entopia by Penang Butterfly Farm
8.2 mi
Wonder Food Museum
0.8 mi
Rainbow Skywalk, Penang Attractions
0.1 mi
Curtis Crest Treetop Walk
4.4 mi

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.9 / 10
    Excellent(94 Ratings)
    9.6 / 10Outstanding·Aug 2026
    The location is the biggest highlight of this stay. If you’re not driving, it’s extremely convenient — most of Georgetown’s famous food spots are within walking distance(10min-15min), which makes exploring with kids much easier. Being directly opposite Komtar means you’re right at the city’s transport hub, so buses and Grab rides are readily available. 🍴 Food & Convenience From the hotel, you can walk to New Lane Hawker Centre, Jalan Penang eateries, and plenty of local coffee shops. For families, this is a huge plus: no need to worry about parking or long commutes, and you can easily pop out for meals or snacks at any time of day. 🏛️ Surroundings Komtar itself is a landmark, though the mall feels rather quiet and dated. Still, its location anchors you in the heart of Georgetown. Within a short stroll, you’ll find heritage streets, murals, and attractions like Hin Bus Depot — perfect for a casual outing with kids. 👨‍👩‍👧‍👦 Family‑Friendly Factor The walkability is a real advantage. With children, being able to access food, shops, and sights without needing transport makes the stay stress‑free. The area is lively enough for convenience but not overwhelming, striking a good balance for family travel. ⚖️ Overall Impression While the mall opposite may not offer much anymore, the surrounding food and cultural options more than make up for it. If your priority is easy access to Georgetown’s best eats and attractions, this location is hard to beat.
    9.2 / 10Outstanding·Aug 2026
    Good location. Quiet environment.
    10 / 10Outstanding·Aug 2026
    If you're staying in Penang this is definitely the best place you could stay. everyone's so nice and go above and beyond to satisfy your every needs. the room was clean and the location was good to walk to many places. 10/10 experience, will be staying here next time :)
    5.2 / 10·Apr 2026
    Too pricey for such a small room, small gym, small pool. although staff very friendly and room was clean

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Citadines Connect Bertam Georgetown Penang. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Citadines Connect Bertam Georgetown Penang. Enjoy the water!

    Is Citadines Connect Bertam Georgetown Penang pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Citadines Connect Bertam Georgetown Penang?

    We found 17 amenities for this rental. This includes 24-hour front desk, restaurant, concierge services, free wifi/internet, and air conditioning.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.