Mercury Suites - Skydream Getaways

النظافة

دفع مبلغ تأمين مسترد ولاكن بعد شهر

Every was amazing from start to finish will definitely be booking again apartment AMAZING

Ładnie, czysto, wygodnie, dodatkowe atrakcje, bardzo dobry kontakt z personelem.

Clean property, spacious and very central location

We were not informed by Booking that we actually contracted with another company. This was strange. We also were informed we would not get or have to respond to any additional payment requests, but we did get an email to pay a deposit after we booked. We had to wait 45 minutes for someone to arrive to give us the keys in 30+ degrees. We booked a room with pool, however found out next day we could not enter the pool as it had a maximum (this was not told in the advertisement), to get a card for the pool (which we paid for) was a struggle. The system is simply not good as pool was half empty, be we still were not allowed to go as all “pool badges” were handed out. But people keep them and do not return when they leave the pool. Also when complaining about this via whatsapp, we simply did not get a response. So basically I feel we paid for something we did not receive. Its like you buy a sandwich with meat inside, but you only get the plain sandwich but still have to pay for the extras