The Serene Suite Brandon

Everything it's brilliant. Hoping to go back there again.

Nothing

Location

Bedding was old

Perfect location for a wedding we attended, lots of restaurants around along side Aldi down the road. Parking outside the property was amazing. Very clean and tidy , felt very comfy with an amazing huge bed. Cute little outside area was perfect for a morning coffee

Wasn’t much we didn’t like about the property or our stay, however a hair dryer would had been helpful. Other than that it was perfect

The entrance door unlocked with a key, but there was no physical latch to secure the door from the inside (like most hotels or apartment!/hotels. The entrance door had a glass window which was covered by placing black paper like covering and had a couple tears in it. There was a large picture of a sleepily appearing female in front of the bed. The sheeting did not look fresh or clean. The internet did not initially work and there was no AC or fan in 90 degree temps. This was partially adjusted. There was noise in the later afternoon. It had a very creepy feel. I contacted Booking.com to complain and informed them the room was prepaid and I would like a refund for the final day as I felt unsafe and would be checking out 1 day early. Booking.com told me I could check out any time. I contacted the hotel via text and let them know I would be checking out on 1/1/2026 at 10 am. At 10 am I placed the key in the lock box and registered at the George Hotel. Please complete refund for 1July 2026.

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