York Family Luxury Cabin with hot tub

Excellent area, cabin was really comfortable and clean.

The property itself is great I wasn’t overly fond about the cameras over the hot tub but I understand the reasoning.

Lovely lodge, decorated very nicely and modern. Very clean (except for behind the bin in kitchen) and smelt really nice and clean also. Bed in main bedroom was very comfy with cosy/comfy bedding also. Great location! Only a short drive from York, in a lovely quiet location. Outdoor equipment for kids, so great for families. Overall, a great lodge.

Unfortunately there were a few issues. Main one is the CCTV. I totally understand having CCTV, but completely unacceptable to have it covering the hot tub. This put us off using it, which was a huge let down as one of the main reasons we booked this lodge. I didn’t know who was sitting behind the camera, watching me relax in my swimwear! Second big issue are the doors - they were near impossible to open! We couldn’t get in and had to phone for help on arrival. These need fixed/adjusted as a matter of urgency in my opinion. We were also made aware on the day of arrival, that we must pay a £200 security deposit before being able to check in. This was never once communicated to us prior. A few other bits included the dirt/mould behind bin in kitchen, stickers hanging off the windows and neither TV had an aerial. So only useable if you log in to your own Netflix etc.

Comfortable stay ,clean and tidy good value

Heating wasn't easy to navigate,was boiling when we arrived and windows all open aswell. Didn't like the fact there were cameras in the hottub,nit very private in that respect. No welcome pack or instructions were to put rubbish on leaving the property

location, hot tub

The exterior was very neglected. The grass was unmowed, the garden furniture was dirty, and part of the children's playground was unusable without our prior cleaning.