Richmond Apartments with Urban Rest

Our whole experience and stay at Urban Rest was excellent. Firstly the location is perfect. Central to the heart of Melbourne and transport options. We liked how quiet it was given its proximity to a main arterial road. Room was spacious, clean and complete with all essentials. The property had a diverse range of facilities to access such as outdoor spaces, indoor pool and gym. We travelled with our toddler and found this property was perfect for us, staff were accomodating to make our stay comfortable. Awesome shops neighbouring the building and a large park across the road was convenient for us. We met one of the staff members when we arrived who was extremely helpful, professional and accomodating. Since booking, communication was prompt and easy. Thank you for having us we will definitely stay again when we return to Melbourne and recommend to our friends and family.

Not much to dislike. Fire alarm and evacuation going off at 6am but that is unavoidable.

Appartement spacieux et confortable

La procédure d accès. La boîte à clé automatisée ne fonctionnait pas, nous avons contacté le service clientèle plusieurs fois. En tout plus d une heure pour obtenir la carte d accès. Je n ose pas imaginer ce qui ce serait passé si on était arrivé en dehors des heures travaillées. Une autre cliente avait le même problème Les équipements de la cuisine sont minimalistes et il manquait le sèche cheveux qui n a pas pu être fourni car c était le week-end

Great mix of residents and travelers, super clean, convenient and great facilities. National grocery chain and food retailers attached to the building. Dog friendly for residents, nice to see doggo's heading out for walks.

Not clear on there being siloed areas. I swiped in on one side of the building but got stuck not being able to access my area. I had to go back out to the street and walk half a block around to "my side"

Location was excellent. Proximity to transport, restaurants, supermarket etc was excellent. The apartment was well appointed, wonderful views, natural light and efficient heating. Spacious for a one bedroom apartment, and a very comfortable bed. Staff were easy to contact when neccessary, prompt in their response and support.

No tea towels - we ended up buying some and leaving them there. Otherwise, no negatives!