WOW Apartment on Elizabeth Victoria One

Super comfortable beds! Really helpful staff! Prime location near Queen Victoria market. Amazing sauna and pool and gym! Privacy of a self contained apartment

Trip hazards: glass shelf in shower, sharp corners of bed bases, sharp glass and metal coffee table, not much space to maneuver in apartment. You need to move slowly and carefully so you do not injure yourself. Not recommended for elderly or children. 30th floor a bit too high for us!! Complicated system of keys and lifts and access. Only one set for two guests. Main switch controls water heat and electrics so be aware of that.

We had a terrible experience checking in. The keys were not in the lock box. Contacted host and was told it would be 2-3 hours to get keys to us. The cleaner finally came the apartment with the keys to the apartment. It had not been cleaned. The cleaner then proceeded to clean apartment so another 2 hours of not been able to access the apartment. We had stated we would be checkng in at 3 pm but were not able to assess apartment till 7 pm. Cleaner was unable to find the vacuum so floors were not cleaned!! Multiple phone calls and return phone calls. The manager Alex told me I would get $100 refund for inconvenience but that never happened. Certainly will NOT be staying with this host again. Very disappointing start to a break in Melbourne