Best Western Reading Calcot Hotel

It met out expectations and then some

Breakfast needs important

Convenient location, easy parking but rooms are dated and need refurbishment. Breakfast was average.

Nice quiet hotel with plenty of parking. Restaurant is pretty good.

Staff always friendly and polite, rooms comfortable, and lovely range and set up for breakfast

The bathroom left a lot to be desired. Soap dispensers didn't work/empty. Informed staff did nothing. Shower was leaking. Toilet was disgusting. Windows were filthy. Blinds were faulty. Overall very disappointing.

There was a rowdy wedding going on and staff were overstretched. Shouting and banging of doors all night. Comfortable bed, but hair in the shower. Behaviour of other guests is of course out of the staff’s control, but more staff should have been on duty in anticipation.

Dated, horrible, I was able to hear the person next door having a bath, everything is old and horrible except the TV. The sheets were clean. I wanted my money back

Nice and quiet room as always Staff always pleasant

Always have a great stay , housekeeping just missed a few bits

The first time we arrived our neighbours were playing loud music, we asked to move and we got told by the staff they'd give them a sound warning, which they did and fortunately they turned the music down. Our room wasn't the cleanest, there was hairs in the shower and bed and where our towels were in the wardrobe were very dusty. My partner had a bath and the water flooded out of the bottom of the bath. Whilst we was out, someone had come into our room and changed our bed and towels, even though we hadn't put a sign on our door to say we had needed it and we had only been there for one night. The duvet cover was dirty, and had a poo stain on it (i do have a photo if needed) we asked for another one and the receptionist said he was new and didn't know where anything was and would have to wait until another member of staff came in..

You can walk around the area and it’s safe.

Nice Hotel conveniently located. Restaurant offerings were nice at reasonable and sensible prices. Members of staff pleasant and helpful.

Friendly and helpful staff. Quiet area with easy and free parking.

Good

The hotel is a little old and could do with a refurb BUT the staff were friendly, the room was clean, the bed was comfortable and it was very quiet which for me are the four most important things in a hotel stay!

Firstly i have to say the staff were all very helpful and fiendly. We stayed there due to it being close to an event we were attending. Good points are it was easy to find and good free parking. The hotel itself however is sorely in need of a refurb of the rooms and the public areas. Everything is clearly old, tatty and well past its best. Our bathroom had a drainy smell but this smell was present in many parts of the hotel including the bar area and the corridors. Cooked breakfast was ok but the continental choice was a bit lacking. My wifes big bug bear is rooms that dont have mirrors on dressing tables so she can do her hair and makeup so dragging a chair over to the wardrobe to use the only mirror which was actually inside the wardrobe whilst trying to make the hairdryer reach certainly didnt get her vote. My summary, ok for a night but dont set your expectations high. It is what it is, an oldish, unloved, unmodernised, outdated, in places grubby and in need of a oaint job, but if all you want is a bed for the night then thix will do. By the way, bed was comfy.

Booked as it was the nearest hotel to Engelfield House where we were attending a concert. Just needed a bed for the night and it did the job.

Booked for one night as was at an event. The room was clean and basic but it was roasting hot and there was no air con. There was a fan provided but it did little to help.

Great value for money, very clean, comfortable and good breakfast. We only stayed one night but had everything we needed.

Staff were friendly and check in was quick. Good location, right on the main road in and out of Reading. On a bus route too with frequent busses. Not much around in terms of bars / restaurants. Our room needed updating. Grubby carpet and basic facilities in room. Very warm room too. Fan provided. Hairdryers in rooms too, don't make the mistake we made and buy a hairdryer as there is one in room (hotel doesn't promote this on their website.

Needs updating

On arrival it looked like it had been used for government contracts,very tired and in need of a face lift,staff were very helpful and breakfast in morning was top notch

Lovely thanks

C

1st room had a very dirty toilet. We were moved to another room as there were no cleaning staff on duty. 2nd room was adequate. Room was warm and stuffy. Small double bed. Food was good. Staff were welcoming.

There was a shortage of staff with the receptionist attending the bar as well Cleaning equipment was left in corridor. Bed was terrible. So lumpy! Another guest arrived after 1am and walls were paper thin so could hear conversation. We didn’t have breakfast so cannot comment on this.

Stayed while working locally. Bar smelt of damp as did the corridor joining the bar and reception.

Not impressed

Mediocre Western at best! A bathtub that wouldn’t drain, the tape holding the panel onto the tub, the picture without glass, the blood stained mattress protector, the cracked and dirty China ware - just some of the negative elements found at this hotel during my stay. The reception staff were all exceptionally polite and courteous. The issue with the non-draining tub needed reporting twice. Public areas and my room were all very clean, the rooms; the very reason people use a hotel could desperately do with some of the magic already provided to the bar & restaurant area. Excellent parking offered at no charge. Would I stay again? Possibly.

En-suite not as clean as shoukd be. Very thin walls between rooms so noisy during the night.

Hotel really nice for the price paid bar and restaurant original not over modern which was nice the room was adequate but slightly basic although comfortable. Limited dining after 9pm but that seems the norm now. Room lacked a chair but this was quickly resolved by the hotel team