Village Residence Hougang

Staff were very friendly and helpful. The place felt a little dated but overall cost homely feel.

We recently stayed here for just over a week as a family of four, including an infant, and had a very comfortable experience. The room was equipped with all the essentials for daily living, and we especially appreciated the washing machine and dryer, which were extremely helpful in reducing the amount of clothing we needed to pack for the trip. Housekeeping was provided three times a week (Monday, Wednesday, and Friday), which felt like the right frequency to keep the room clean and tidy without being intrusive. The location was also very convenient—there’s a supermarket and a food court just a short walk away, so we never had trouble getting daily necessities or meals. In addition, the bus stop is only a few minutes’ walk from the hotel, making it easy to reach stations like Serangoon and Hougang.

Wow wow wow, this place is fantastic. I have stayed in many places in Singapore as well as lived here and the residences were well above what even I expected. To say high end with value is an understatement. The apartment being a 3 bed was very spacious and had all the things you need for a stay. Kitchen was fully equipped. Washer and dryer. Bathrooms were ample and did the job. Clean throughout and I mean clean. Tv was nice and large and had all the channels you need as well as Netflix and YouTube built in, great for my son. Seating was comfy and in all felt a good quality. Beds being the most important were comfy and I had a great first nights sleep which for me is a first. Staff are super friendly and go well above what they have to. No request is a problem. Made you feel valued and pretty much like a VIP. Security booked us in, great guy, super helpful and friendly. Office staff were so welcoming, felt like I had arrived home. Pool is huge and clen and you just want to go straight in. The grounds are perfect, place for kids to play, place for adults to do a bbq, sauna, gym, tennis court and pretty much all you need for a comfortable stay. Literally food on the doorstep with the mall, and quick entry from the front of the residences. Walkways and lifts super clean. Oh and a welcome basket from the team made it feel special. Aircon on when we arrived which was needed. Wi-Fi works great, each room has individual units and controls. Highly recommended

Amenities were excellent with the Hougang Mall 1. Eating places and supermarkets are well within reach. Gym and pool are good. Apartment was quite clean, spacious, and comfortable, which made us feel at home. Staff were also friendly when we were checking in. Provided towels are very good. However, one of the bed pillows provided was soiled. Additionally, they should consider keeping a spare roll of toilet paper in the bathroom, as currently you are only provided with one roll until housekeeping comes in on alternate days.