The Santa Croce Palace By San Firenze Collection

Great location, beautiful place

Nothing

Super comfortable beds and ample places to sit. The outside garden seating was lovely for the family. The AC was very welcome in the heat of summer. Great place for a family of 5! A 25 minute walk into the centre of town.

The electricity repeatedly shorted out when the AC and the TV were on at the same time, which was annoying.

Very spacious rooms, high ceilings and reasonably cool even though it was hot outside. There are two bedrooms (one with a double bed and one with twin beds) with en-suite bathrooms. There is a third bedroom off the lounge and this has a double sofa bed. There is a third bathroom off the entrance hall. There is also a small windowless bedroom with a single bed in the same room as the double bedroom. There is only one wardrobe/cupboard with hangers near the twin room. The kitchen is reasonably well equipped with a table and chairs plus a dining table in the lounge. The garden is quite small. There’s a washing machine and dishwasher (although you have to be careful with the top shelf-one side is broken and it can come all the way out). Also an ironing board and iron. We were provided with a cot for the baby. There is a very good Coop not far away and it was a 20 minute walk to the cathedral.

The photos on the Booking.com website are extremely confusing and show some photos that do not apply to the flat we rented. They had been photoshopped because the flat was a lot darker than the photos show, which wasn’t really a problem. We could have done with another set of keys as we were 6 adults.

Location was great! Kitchen was very nice and well equipped.

It wasn’t as clean as I would have liked, was very dusty, drawers were dirty, furniture was shabby, upholstery torn and stained. Linens, beds and pillows were not comfortable. No broom, dust pan or working vacuum cleaner to clean up throughout the stay.