Generations Riviera Maya Oceanfront Family Resort, All & More Inclusive

We loved the hotel! Food was great and the staff was great and they were very friendly.

My husband and I enjoy coming back to this resort ! we are members but we don’t feel that we get treated as members unlike before! We both have noticed that non members are treated better than us which is disappointing also the entrance use to involve a fresh drink and a clean lavender wet wash cloth that was extremely refreshing after a flight! So as much as we love the resort we recommend going back to the fresh welcoming and increase the night life more than Friday and Saturday nights!

We liked the property and the size. It wasn’t overly huge, but still had great amenities and a good choice of different restaurants included. The included transportation was extremely convenient and the staff in both restaurants and the hotel were always helpful.

The hotel is beautiful and the pools were very clean and well maintained. The grounds were very well kept and they attempted to clean up the sargassum best they could given the circumstances. However, the food was far below expectation. We frequently struggled to find something to eat and items on the buffet were cold despite being there the second that it opened. Room service was sparse with only a few items to choose from- but they have an excellent app for ordering and seeing what was going on. The activities for the children absolutely have room to improve, but it was nice that something was offered. This was our second time visiting generations and will likely be looking elsewhere for our next stay. What would pull us back is the swim up pools. It was beyond wonderful to have a pool right outside the room for kiddo. It was the highlight without a doubt!