Inn in Mendip District
5-Star Inn
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this inn
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
The Crossways offers 22 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.
The Crossways offers 22 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.
This Shepton Mallet inn provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at The Crossways
Restaurant
Non-smoking
Bathroom
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Free toiletries
Towels
Hairdryer
Map of Mendip District
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
Lovely hotel, staff were lovely and helpful, restaurant manager was good at his job, and very approachable, food excellent.
10 / 10Outstanding·May 2026
Room cleanliness and fixtures were exceptional and the bed was superb
Food in the evening was excellent
Breakfast in the morning was excellent
We will go back
10 / 10Outstanding·May 2026
The Crossways is an updated building. Regrettably there is no lift and a narrow staircase which makes taking heavy cases upstairs difficult. We had a problem with our room but what makes me give this hotel a 5 star rating was their service recovery was brilliant.
The team are very friendly and my Venison Pie for dinner was excellent. Top marks to our waiter who when an item was sold out apologised so well and convinced me to have the Venison pie.
The young team member who served breakfast was very friendly and the food hot and excellent.
The management are to be congratulated on employing such excellent team members.
5 / 10·Oct 2026
A lovely hotel with great amenities. The staff were really friendly and easy to deal with.
It's quite a quirky layout and the outside of the hotel is not that promising, but once inside there were lots of fabulous hidden facilities such as the skittle alley in the basement and the roof terrace with an amazing view of Glastonbury Tor. The cooked breakfast was delicious.
$$$$
Top rated by guests
8.6Excellent
(555 Ratings)
"Lovely hotel, staff were lovely and helpful, restaurant manager was good at his job, and very approachable, food excellent."
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