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Novotel Abu Dhabi Al Bustan

Top rated by guests

Front of property - evening/night

Minibar, in-room safe, individually decorated, desk

Suite with Executive Lounge Access | Minibar, in-room safe, individually decorated, desk

Superior Twin Room | Minibar, in-room safe, individually decorated, desk

Suite with Executive Lounge Access | Minibar, in-room safe, individually decorated, desk

8.4Excellent

(716 Ratings)

"Fantastic "

M

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(716 Ratings)

Hotel in Abu Dhabi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with 2 restaurants, near Abu Dhabi National Exhibition Centre
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Novotel Abu Dhabi Al Bustan offers 361 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Novotel Abu Dhabi Al Bustan

Restaurant

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(716 Ratings)

"Fantastic "

M

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(716 Ratings)

Hotel in Abu Dhabi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

About this hotel

Family-friendly hotel with 2 restaurants, near Abu Dhabi National Exhibition Centre
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Novotel Abu Dhabi Al Bustan offers 361 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(716 Ratings)

5.0 / 10.0

Spacious room, good amenities and clean hotel

5.0 / 10.0

Good hotel

3.0 / 10.0

Property is nice. Very uncomfortable bed (too hard) and valet just takes forever.

3.0 / 10.0

The TV didn't work, the hot water was only lukewarm, the toilet seat broke. It was ok, but certainly not a 4 star experience.

4.0 / 10.0

No untensile was provided

4.0 / 10.0

No comfort bed

2.0 / 10.0

Not a good option for families

2.0 / 10.0

Nothing

2.0 / 10.0

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

10.0 / 10.0

Fantastic

8.0 / 10.0

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

3.0 / 10.0

Overall it was good, but there are a lot of stains on the sofas and chairs.

10.0 / 10.0

.

10.0 / 10.0

Excellent cost-effective option, delivering a lot more value per dollar invested.

4.0 / 10.0

Property and room were decent. Breakfast buffet was extremely overpriced

10.0 / 10.0

I really liked their breakfast options

10.0 / 10.0

Good

1.0 / 10.0

Very pathetic service. Being three occupants requested for extra bath towel, even after calling four times it was not delivered. No coffee sachets and as per the house keeping its not available. Milk creamer too not available. Broken lamp , no enough drinking water in the rooms. No tooth brush or slippers available.

10.0 / 10.0

Very good

10.0 / 10.0

Very nice clean and comfortable hotel. Will stay here again

3.0 / 10.0

Sleeper couch very uncomfortable, bad odour coming from carpets in room & corridors

1.0 / 10.0

We booked for 4 people and after a very long waiting at the check-in (even with passport in their hands they were mistaken the reservation taking a differnt last name), we reached the room and the sofa as extra bed was without blankets and in teh bathroom there was only one towel. After calling the reception we waited more tahn half hour for getting teh extra towel and blankets. After 12 hour trip we want just to take a shower and had to wait for towel. When I complian about the not readiness of the room, they answer that this is their policy: when people arrived to teh room have to ask what they need which for my point of view is not acceptable since I have booked and prepaid a room for 4 people and so my room should be ready at my arrival!!!!

8.0 / 10.0

This is my go to hotel when I'm Abu Dhabi.

8.0 / 10.0

I liked it was only for one night :)!

8.0 / 10.0

I often choose this hotel for the convenience food options. The staff is always welcoming.

4.0 / 10.0

Hotel facilities were very good though restaurants a little pricey. Staff care and service excellent. Bedroom and bathroom fixtures and fittings and furnishings all basic and needed revamp, all clean and usable. For this reason I would recommend 3* rating for the hotel.

8.0 / 10.0

Great hotel.

5.0 / 10.0

Friendly and helpful Reception staff. Breakfast with wide variety of options.

10.0 / 10.0

I'll be back for sure.

10.0 / 10.0

Comfortable stay at novotel

2.0 / 10.0

I recently stayed at Novotel Abu Dhabi and was quite disappointed. The check-in experience was poor; the staff member struggled with English and gave incorrect information about the restaurant hours. The room was not as advertised, with a sofa bed that was much smaller than expected. The room was clean but felt dated, and there were several issues such as a broken bathroom door knob, an almost empty shower gel dispenser, and insufficient towels for our family. Despite requesting additional towels and for the sofa bed to be prepared, housekeeping failed to deliver. It was only after multiple calls and a late-night request that they finally assisted. The sofa bed was extremely uncomfortable and too small for two children. Additionally, the room lacked proper bedding and blankets, which made for an uncomfortable night. The dinner buffet was overpriced for the quality offered, and the staff's attitude was not welcoming. Breakfast was better, but overall, the stay was disappointing. I expected more from Novotel and will not be returning.

4.0 / 10.0

Staff was fantastic and we appreciated the variety and value of choice at the bar/cafe. Room was looking a bit dated - could definitely use a refresh. The queen bed was quite hard and sofa bed was not comfortable at all.

8.0 / 10.0

Good location

4.0 / 10.0

Modern hotel but our room had only been prepared for one person and not for the four guests as booked and was not cleaned and serviced properly. Previous guest's rubbish had been left behind suitcase stand which looked grubby, so we were moved to a different room where curtain was off rail so could not be fully closed, and shower pressure poor.when we checked out we were then told our payment on arrival had not included local fees which were outstanding. Not what we were expecting of a four star hotel at the price point we paid. Disappointing overall experience relative to our previous stay at the Radisson Blu in Abu Dhabi

4.0 / 10.0

Overall good hotel with nice breakfast and good quality of service. Location suitable if you are planning to drive or use taxi and not so good for walking due to distance to walking and touristic places. We faced with few issues like hotel room wasn't ready by check in time, but receptionist offered to wait and enjoy coffee provided by them, safe box didn't work, so technical team came and fixed it shortly after requesting it and this kind of stuff.

8.0 / 10.0

I enjoyed a nice stay

10.0 / 10.0

Excellent location and cleaness

2.0 / 10.0

room was not ready and we was put in a room that had no towels

4.0 / 10.0

It’s basic bed,basic pillows,bathroom etc compared to any other 4 sta hotel and with this kind price??? You can compare with premier inn basically

8.0 / 10.0

The lamp was not working when I checked in and the repairment was not done until the third night of my stay. However, the room cleaning staff was very friendly and thoughtful.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Novotel Abu Dhabi Al Bustan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Novotel Abu Dhabi Al Bustan pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Novotel Abu Dhabi Al Bustan?

We found 1 amenities for this rental. This includes , and restaurant.

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