Villa De Cillis Carafa

This place far exceeded our expectations. Spacious room and comfortable bed helped make for a good night sleep. Grounds are beautiful and breakfast superb. All staff equally amazing, helpul and attentive. Recommendations for dinner, etc. were excellent.

Based on other excellent reviews and images of the Villa and rooms, our expectations were high. Thankfully we were not disappointed and everything exceeded expectations, from the initial warm welcome through to departure. Breakfast was super delicious with fresh fruit and freshly baked bread, croissants and local pastry delicacies. The setting (Villa, gardens, jacuzzi and Vesuvius in the background) was something special. Hosts Adi and Fabio and owner Antonio were all very friendly, readily available, offered great advice to experience the local area at its best, and always available to assist when needed. A much better experience than staying at a hotel. And whilst the Villa is near the E45 motorway, you don't notice the road noise, certainly not inside. Just how good a service really is, you will not truly experience until something goes wrong (not unlike a good insurance company). We had an unpleasant experience with our rental car following a puncture where our car was taken from us by a tow truck driver not speaking any English. Leaving us stranded without any transport to get to the airport the next day, Fabio helped us by speaking to our rental company in Italian on our behalf, and arranging a taxi transfer to the airport. Super! Fabio, Adi, Antonio – you have all been amazing and made our stay at the Villa a relaxed and wonderful experience. We wish we could give more than a 5-star rating here. Thank you for letting us be a guest at your villa. Grazie mille a tutti.

Not happy changing our room in the middle of our reservation We left prematurely to Naples. A place to rest… not much activity in the area… A couple of good restaurants with car

We literally cannot fault our stay and can only add to the glowing comments left by previous guests. Our room was comfortable, clean and lovely and refreshed each day by the housekeeping staff, from the minute we arrived to the moment we left all the hotel team were welcoming, friendly, helpful and efficient. The hotel is a glorious oasis of calm in the midst of the chaos that is the Napoli area, after driving our rental car in the area each day it was like coming home! If we are staying in this area again in the future it will 100% be at this hotel.