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Includes essentialsWiFi/Internet, Coffee/tea maker, Bar and more
About this hotel
Romantic hotel with a restaurant, 3-minute walk to Union Square Shopping Centre Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request. Rox Hotel Aberdeen by Compass Hospitality offers 32 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Amenities at Rox Hotel Aberdeen by Compass Hospitality
Romantic hotel with a restaurant, 3-minute walk to Union Square Shopping Centre Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request. Rox Hotel Aberdeen by Compass Hospitality offers 32 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.
Amenities
Restaurant
Non-smoking
Bathroom
Coffee/tea maker
Bar
Balcony/Terrace
WiFi/Internet
Beach access
No pets allowed
Garden
Kettle
Laundry services
Family friendly
Free toiletries
Towels
Safe
Desk
Hairdryer
Ratings and reviews
7.6 / 10.0
Good(434 Ratings)
4.0 / 10.0
I had the junior suite which was really spacious and comfortable.
The location is good for central Aberdeen but there are some pubs nearby which meant a bit of noise from outside.
3.0 / 10.0
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4.0 / 10.0
Nice warm comfortable room, clean en-suite area. Great price!
1.0 / 10.0
Found a pill on the floor of the room. Night Manager tried to insist it was a sweetener for tea
1.0 / 10.0
There was no bar
2.0 / 10.0
No breakfast, dirty carpets - not vacuumed, dirty toilets, no shower gel or shampoo, very noisy from the road
4.0 / 10.0
Room was really nice, clean, great shower and modern bathroom. Key wouldnt work to let start with
3.0 / 10.0
The room was very tired and in need of upgrading. Carpet in the room was filthy and the stairs were dirty and the carpet was lifting making it a trip hazard. Staff were pleasant and helpful. Certainly not at the standard that this hotel used to be.
5.0 / 10.0
Staff were nice, the room itself good selection of drinks.
Only issue was wall in bathroom cracked and looks bad. Toilet seat leaning off too
1.0 / 10.0
The bar is closed and the restaurant is closed and I was told there is illegal immigrants staying there so they should not be renting out rooms to the public, that’s why the bar and restaurant is closed it’s a joke.
1.0 / 10.0
Room smelt of cigarette smoke, no heating, maintenance hatch on roof open, shower half missing, kettle broken, TV remote missing
2.0 / 10.0
Instant smell of damp when entered room.
Freezing cold, tv stipped working while there.
Hairdryer not available in room as stated on site
2.0 / 10.0
Television worked for the first night then nothing for next two days . Front desk staff said it must’ve got knocked out by the rain however it was a sunny day! Phone to the front desk didn’t work. Shower gel bottle empty , no toilet paper ,no hairdryer, no ice no water no water glasses. Carpets were old and filthy.
4.0 / 10.0
Lovely, very helpful staff. Bathroom wasn't quite as clean as it might have been (a mould & mildew remover would fix that) but the room was spacious and super quiet. Excellent value for money.
2.0 / 10.0
Reception staff were not welcoming just handed us our room key without even telling us the room number or where to go!
Curtains in the public areas hanging off and cushions from the sofas were all over the floor!
The hotel smelt very damp and mouldy as did the room.
The room was freezing cold with the windows wing left wide open when we arrived - probably to disguise the mouldy smell!
There was no cups for the tea and coffee, no shower gel in the bottle and the shower was just a trickle!
The bed smelt horrible and not clean! The tv remote didn’t work!
4.0 / 10.0
Run down hotel these days not worth the money
10.0 / 10.0
Central Park nearby
10.0 / 10.0
Excellent custoner service
Room was spacious
No dining facilities
Car park 7 minute walk
4.0 / 10.0
It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.
6.0 / 10.0
Served a purpose. Clean with a big room
4.0 / 10.0
Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however.
Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent.
Lovely modern and hot shower with towels and toiletries provided.
The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight.
I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins.
All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.
2.0 / 10.0
No parking. The receptionist has no advise to give where to park. On the arrival the room is not ready. The room windows are so thin that we did not sleep till 1 am as the next door pub was full of (and on the street also) shouting people and very loud music...
4.0 / 10.0
Fast smooth check in,nice clean room,value for money and handy area for an overnight stay
6.0 / 10.0
Staff were efficient and helpful. Good central location and competitive price. However, for a 4* hotel, it is very run down. Curtains in the room faling down, old decor, tired looking. All a bit stale. Breakfast was decent, but no hot plates to keep cooked breakfast warm, so expect it to be luke warm or cold.
10.0 / 10.0
Awesome service
1.0 / 10.0
I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis.
In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns.
I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay.
Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating
I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate.
I look forward to your prompt response.
Kind regards
3.0 / 10.0
Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.
3.0 / 10.0
Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.
3.0 / 10.0
Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.
3.0 / 10.0
Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.
5.0 / 10.0
Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.
5.0 / 10.0
Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.
1.0 / 10.0
This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.
3.0 / 10.0
The entrance was uninspiring but once inside the two security doors the interior was fine. The bedroom was spacious, reasonably equipped with a large bathroom and good shower. Unfortunately two of the light shades were badly damaged and there was a hole in the bathroom wall where the toilet roll holder used to be. Only continental breakfast (okay) no real bar or restaurant available. The outside areas would have been nice if they had been weed free and clean. The photos on line bear no resemblance to reality - this is currently a tired three star hotel in a great location.
1.0 / 10.0
This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.
3.0 / 10.0
The entrance was uninspiring but once inside the two security doors the interior was fine. The bedroom was spacious, reasonably equipped with a large bathroom and good shower. Unfortunately two of the light shades were badly damaged and there was a hole in the bathroom wall where the toilet roll holder used to be. Only continental breakfast (okay) no real bar or restaurant available. The outside areas would have been nice if they had been weed free and clean. The photos on line bear no resemblance to reality - this is currently a tired three star hotel in a great location.
6.0 / 10.0
Fine for one night stay
2.0 / 10.0
The carpet in the room was stained and dirty. The television didn't work. The fixtures in the bathroom were loose, some broken. There was no way to get into the hotel except walking up 10 stairs with a very heavy suitcase. Actually, that's not true. To leave the hotel, I asked if there was a way out without the stairs. The kind receptionist took me out a staff-only door which was a filthy, smelly alley. Finally, I left a piece of sentimental jewelry in the room, notified Reception and asked for its return. The receptionist said Housekeeping had left (it was 2 pm) but she said she herself would follow up and call me back. I then emailed the hotel confirming my call and advising of the lost jewelry. Two days later, I've still not heard anything. Pretty sure my jewelry was taken. Do not stay here.
5.0 / 10.0
Staff was great, went above and beyond on an issue I brought up in passing. Very spacious room and comfy bed.
5.0 / 10.0
Staff was great, went above and beyond on an issue I brought up in passing. Very spacious room and comfy bed.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Rox Hotel Aberdeen by Compass Hospitality. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Rox Hotel Aberdeen by Compass Hospitality pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rox Hotel Aberdeen by Compass Hospitality?
We found 18 amenities for this rental. This includes restaurant, non-smoking, bathroom, coffee/tea maker, and bar.
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