Hotel Metropole Taormina

The property was beautiful and in a great location. Breakfast was very good and the cleaning people were wonderful. My only complaint is with the front desk staff. There were two occasions where the person I was speaking with took off when they saw another guest, basically while helping me, and told me a colleague would assist. I’ve never experienced that in a hotel before. Most of the time the staff were wonderful. The hotel should make it clear how you are to get to the lobby when you get dropped off at parking m, which is 4 floors it so below the lobby. The elevator is locked. It should be clear where a bell is so you can find your way and not be stuck. My cab driver called the hotel but my son’s did not so he called me and I had to tell the front desk he needed to get in. Views of the surrounding area are great from the bar and room

You stay there because of the view and central location. Huge price tab of a Ritz or Four Seasons without the customer service.... Staff is not terribly helpful at times. We asked for a "Do Not Disturb" sign for bedroom several times. Crickets. We asked to change a large Euro bill. Crickets. We asked for a late checkout for one of our several rooms. Nope. But the view is stunning!

Gorgeous hotel. Amazing area. Walkable as it opens to the village. Staff were over the top - perfect! Highly recommend and we will be back!

The room didn’t look like the pictures. Still nice, but not expected. Said there was a hot tub and was asked how it was, but couldn’t find it. Towards the end of the stay, the bathroom had a weird smell coming from it.