Hotel in Saint-Raphael
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Excelsior offers 34 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Excelsior offers 34 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Excelsior
Restaurant
Air conditioning
Non-smoking
TV
Bar
Balcony/Terrace
WiFi/Internet
Beach access
Minibar
Laundry services
Ironing facilities
Towels
Safe
Desk
Hairdryer
Map of Saint-Raphael
Available Rooms
Ratings and reviews
8 / 10Excellent·May 2026
The hotel was overall okay despite several disappointing issues.
The check-in process was extremely long — nearly 25 minutes of waiting, which is hardly acceptable after a trip.
During a heatwave, the air conditioning in the room did not work on the first night, making the room extremely hot and difficult to tolerate.
The most disappointing part, however, was the reception service. When I asked for a late check-out, the young receptionists unfortunately refused without making any real effort to find a solution.
In addition, a second receptionist who was still in training joined the discussion simply to repeat the hotel policy, without any real listening or willingness to help. This attitude made the interaction even more unpleasant.
Fortunately, later that evening I spoke with another receptionist who was far more professional and managed to find a solution. The following day, the head of reception was also professional and helpful.
This is unfortunate because in a hotel of this category, one expects genuine customer service and a professional welcome.
8 / 10Excellent·Sep 2025
Old school hotel with much charm. Perfect location. Sea view rooms are a must. Their restaurant is really worth visiting!
10 / 10Outstanding·Aug 2025
I loved my stay here
5 / 10·Oct 2025
I’ve large room with a view on the sea.
$$$$
Top rated by guests
8.4Excellent
(275 Ratings)
"I loved my stay here "
Britta LeonardDon't miss out! Price and availability may change
