"We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the break..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Gray Manor Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Salisbury hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
"We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the break..."
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. Gray Manor Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Salisbury hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Non-smoking
Coffee/tea maker
Bar
Balcony/Terrace
WiFi/Internet
Garden
Kettle
Bath or shower
Ironing facilities
Free toiletries
Towels
Hairdryer
Ratings and reviews
8.2 / 10.0
Excellent(395 Ratings)
1.0 / 10.0
No heating despite low outside temperatures. rarely any hot water. TV would not move from welcome screen.
Limited dinner menu, mainly burgers or curries (not all of them available).
Only one visible member of staff each day. Receptionist also covered the bar, food orders, waiting etc.
No fried eggs at breakfast.
Potentially dangerous use of electrical extension reels.
4.0 / 10.0
Staff are very welcoming.
4.0 / 10.0
All great given cost/value. It's more of a small wedding venue really but suited my quick overnight. Friendly staff and really good breakfast cooked very nicely. Very happy. You even get greeted by friendly wolves on arrival - lovely huge dogsđ. Made my day! Don't hold the door for them though as they will only use the dog flapđ
5.0 / 10.0
Excellent. Thank you.
4.0 / 10.0
Staff a happy and very welcoming.
Breakfast is excellent.
4.0 / 10.0
clean rooms
2.0 / 10.0
Room was neglected. There were two massive huskyâs waiting for you at reception so if youâre not a dog person not great.
The lights didnât work in the room. Only one of out 4 did. No bedside lights or plug sockets.
Room needed a good clean and was so hot we slept with a fan on the entire night in October. Shower was tiny.
10.0 / 10.0
We were only staying one night while we were working in the area. The room was large, comfortable and clean. There is a bar which is OK (there are nice pubs a short drive away as well) and the breakfast was a standard hotel buffet but of good quality. There are some very large but very dopey and friendly dogs.
8.0 / 10.0
We arrived at 7.45 pm due to traffic hold ups. The receptionist asked if we needed food and directed us to the bar where we were able to order. We took our drink back to our room and on ordering our scampi and chips we were offered room delivery. Our food arrived with minimum delay and was very tasty.
There is easy parking and we noticed several EV chargers.
Comfy bed - tea making facilities and a mini fridge.
Variety of buffet breakfast choices but we were unable to make tea as the urn had been unplugged.
Friendly helpful staff
8.0 / 10.0
It was okay ,just
3.0 / 10.0
Good bedroom, slept well, good breakfast
8.0 / 10.0
Lovely staff very friendly and welcoming, pet friendly very reasonable prices, great for a quiet but also adventurous if youâre in to that.
6.0 / 10.0
Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
2.0 / 10.0
Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
1.0 / 10.0
One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
3.0 / 10.0
The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldnât use the basic facilities. Staff were pleasant. Breakfast was great.
5.0 / 10.0
I have never stayed in a hotel with friendlier staff. Exceptional service.
6.0 / 10.0
Front desk staff were friendly and helpful. Room was adequate but not great.
5.0 / 10.0
Fantastic staff .... friendly and nothing was too much trouble.
3.0 / 10.0
I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
4.0 / 10.0
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable.
1. The carpets were heavily stained.
2. The coffee mugs still had residue from previous guests.
3. The walls were marked with smears and spattering that looked like dried blood.
4. The bathroom was in poor condition, with mould and general grime.
We had also paid for breakfast for two mornings but skipped the second day â the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting.
The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
8.0 / 10.0
The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
2.0 / 10.0
The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven.
The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
5.0 / 10.0
All good
2.0 / 10.0
Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
4.0 / 10.0
A relaxing stay.
6.0 / 10.0
Staff were really nice and welcoming.
Dog friendly, the two dogs they have a super chilled.
Hotel is showing its age, worn/marked carpets, holes in the walls where handles have hit.
Bed was comfy.
Dinner was not great.
6.0 / 10.0
Shower was cold room was a little tired could do with some tlc some confusion over room number/key
8.0 / 10.0
The hotel was very tired . The staff and the location were excellent
6.0 / 10.0
-
6.0 / 10.0
Mixed Experience â Friendly Staff but Hotel Needs Attention
We recently stayed at this hotel and while there were some positives, the overall experience didnât quite live up to the advertised description.
The exterior of the hotel looked quite tired, with broken planters and many dead plants, which didnât make for a welcoming first impression. Around the premises, there were numerous hotel-related items such as bins and gas canisters left in plain sight, which added to a general feeling of disorganisation.
Our room was functional but clearly in need of updating. The carpet had seen better days, and the bathroom floor felt uneven due to loose flooring beneath the lino. The bathroom itself had mismatched tiles and noticeable black mould in the grouting, which made it feel neglected.
Breakfast was adequate, but not as described. While it was enough to start the day, there was no fruit, jams, marmalade, or Marmite as advertised, which was disappointing.
On a more positive note, the hotel is very dog-friendly, and all the staff were welcoming and helpful, which we really appreciated. For the price we paid, the stay was just about acceptable, however, had the hotel matched its advertised standard, we would have been more than happy to pay a little extra.
With a bit of care and attention to maintenance and presentation, this hotel could be a lovely place to stay.
5.0 / 10.0
We arrived late and stayed for one night after a wedding nearby.
Was so glad for the spacious car park because I was absolutely shattered and it was so dark.
We stayed in a twin room with double and single bed. The single wasn't quite as plush as the double and my daughter was so disappointed she wasn't allowed to sleep in the big bed! The single was a bit hard but not too bad. I was grateful for the extra pillow in the wardrobe as they were a bit flat for me.
The shower head holder was loose so it had to be hand held. The bathroom was a bit weathered though clean. The toilet took an age to refill so when all of us needed the loo, it took ages to be able to flush.
Room was clean and tidy and we appreciated the kettle and hot drinks though we didn't need them this time.
There was a decent English breakfast selection, with cereals, hot drinks and fruit juices for breakfast. We arrived around 9am and had to wait for several things to be refilled. Coffee was good so that was appreciated. If I was to be picky I would've liked pastries or pancakes đ
My daughter fell in love with the two beautiful dogs who live there and she didn't want to leave.
There was a playground on site, which we sadly didn't have time to explore.
Overall we had a really lovely albeit short stay and would definitely come back if we were ever in the area again.
5.0 / 10.0
We stayed 2 nights. The staff there were so welcoming, friendly and happy to help. The breakfast was amazing with plenty of options from cooked breakfast to yoghurt, fruit and cereals. We had an evening meal too which was really good. The bed was comfortable and the jacuzzi bath was great. Our son loved the playarea too and the dogs were lovely and friendly.
Only negative we had was that the room wasn't as clean as expected but other than that we enjoyed our stay!
4.0 / 10.0
Great hotel, very dog friendly. My room was clean and comfortable. Nice breakfast
10.0 / 10.0
Food wasnât worth the money and the curtains were moldy
4.0 / 10.0
Food was great both dinner and breakfast.
Room although some attempt has been made to bring it up to date more work is needed.
10.0 / 10.0
Work only 10 mins away. Amesbury 5 mins. Staff very friendly and helpful.
4.0 / 10.0
THE STAFF WERE VERY NICE AND ACCOMMODATING, OVERALL IT HAD A NICE FEELING , I LIKE THE CREATIVE DECOR. THE BEDROOM WAS PERFECT SIZE AND COMFORTABLE - THE BED WAS EXCELLENT, MATRESS IDEAL FOR ME...FIRM - ONLY ISSUE WAS A BED SHEET ALBEIT CLEAN WAS FULL OF BOBBLES....WE ENJOYED THE NIGHT
4.0 / 10.0
We had a comfortable one night stay at Gray Manor. There was plenty of free parking and check in was smooth with the lady appearing like magic once weâd arrived! We had a spacious double room in a quiet part of the hotel. The facilities were all fine and clean. The bed was comfortable and there was a stand fan for the room which was very welcome in the heatwave we have been having. Also the windows opened properly and even though you can hear the road, it was not terribly disturbing so we slept well. We had our dinner there also and sat outside ( again you can hear the road all the time). The grounds are lovely and there is a good kids playground. We saw birds of prey, and rabbits hopping about in the evening. There is a simple menu but itâs ample choice for a quick stopover kind of trip. The ribs were amazing! Staff were really friendly and very efficient.
4.0 / 10.0
The staff are friendly evening meal very nice but breakfast was below par and not worth the money
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Gray Manor Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didnât find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Gray Manor Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gray Manor Hotel?
We found 13 amenities for this rental. This includes restaurant, non-smoking, coffee/tea maker, bar, and balcony/terrace.
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