Comfort Inn Louisville Southwest

The cleanliness was very nice. Signing in was efficient. Carpets appeared new, very clean.

Definitely low-end hotel. The "max 4 people" limit for the pool and elevator was weird?? Ive never heard of it but my biggest complaint is the room, bathroom specifically. There's black mold all over the ceiling. The bathroom door and main door stuck real bad. There was something all over the headboards, rooms were not well cleaned between stays. Theres only one way in and one way out of the hotel, its alright if you need somewhere to sleep but wouldnt recommend.

The manager gave us a free upgrade to Suite Room. Me & my husband really enjoyed it. The hotel was clean, the breakfast was good and the staffs were friendly & nice. We will stay here again in the future 😊

Parking and check-in were fine. Pool, fitness center, breakfast were all ok, no complaints. My problem was that the room smelled like sewage! Terrible smell. Room quite dated. TV Remote didn't work. Plug in tub not working. Seems like a very old room in need of refurbishing.

Friendly staff. Upgraded our room for free just because. Will be staying here again.

I was very comfortable there. Friendly staff. Breakfast was pretty good.

Nice room and breakfast area.

I love this place. The staff are all really nice and helpfull. The hotel is always clean and so is the pool. The breakfest is always good. There are a few places you can eat close by lile roosters and texas roadhouse. There are places to shop going down dixie like ross, 5 below, burlington a few dollar tress, marshalls kroger and meijer. They have a nice picinic area and a grill to cookout on and a good space for kids to run out some energy.

Breakfast each morning was presented by a nice lady and wanted to acknowledge her. Room was clean and quiet.

The only reasons I couldn’t give a five star review are because of the elevator being out of service and because of the strong chemical smell on our floor and in our room. The chemical smell seemed to be from cleaning chemicals but the smell was overwhelming. The elevator being out of service was an issue because our room was on the top floor and we had a decent amount of luggage to carry.

The staff is all so sweet and nice here. Even though the elevator has been down for a little while it dont even bother me because the staff is all so nice and helpful and its not thier fault the elevator went out. The breakfast is always good. We have been here for a lil while now and not one time have we had something go wrong that the staff coould'nt help with.

The staff here are all really nice. The pool is always clean just a little cold for me but my kids love it. The gym is a nice place to keep you in shape. There are a bunch of places to shop around the area on dixie highway.

Every person that works at this hotel are all very nice and helpful. We have been her a week now and we have not had any problems.

Excellent

The staff was great, and the breakfast was awesome!

Customer service was excellent and my room was clean and I had a good night's rest!

The hotel staff are all very nice and helpful. The breakfast is really good.

Hotel was quiet and parking was convenient and easy.

The first room we were provided had not been cleaned to the point the bed was not made. The staff were friendly and apologetic. Our next room was extremely humid and smelled damp. Another guest told us they were moved due to mold in their room. The vent in the bathroom didn’t work, the wallpaper was peeling. The room was dark and not well lit. The textured wallpaper was covered in dust. The bed was extremely uncomfortable and very springy and not supportive. The noises from the highway even with our sound machine we brought from home were very loud. The coffee station in the lobby is not sitting on a stand so it was impossible to get coffee without it pouring everywhere. I used to travel all over the country for business and this is one of the most frustrating stays I’ve booked. Despite it’s proximity to Iroquois Amphitheater, I will not be booking here again. For 150 a night, the conditions were unacceptable.

Clean, staff very friendly. Breakfast was good too. We enjoyed our stay

Staff was nice. Continental breakfast was good.

It was just fine for a 1 night stay. Room smelled super musty though (almost like how dirt smells). Ultimately it worked just fine for us

hotel is being renovated, our room had already been done and was very nice. There was still a few areas still being worked on, but will be very nice once finished

Hotel it’s ok, not near many attractions but it serves its purpose

I liked the fact that location was not in a congested area.

was a nice stay for the short time I was there.

Good

It was good

They woke us up at 0800 working on the property. The sheets were dirty and we had to get them changed.

Unpleasant smell at 3rd floor after coming out of elevator. Other than that everything was okay.

Staff were very polite and it was a good stay

The staff was nice, but needs better things to offer inside of the hotel