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SureStay Hotel by Best Western Fairfield Napa Valley

Exterior

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

7.2Good

(1,000 Ratings)

"Worked well for business travel."

Richard

Don't miss out! Price and availability may change

7.2 / 10.0

Good(1,000 Ratings)

Hotel in Fairfield, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel with free breakfast, near Paradise Valley Golf Course
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a TV in a common area.
SureStay Hotel by Best Western Fairfield Napa Valley offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided.

This Fairfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Amenities at SureStay Hotel by Best Western Fairfield Napa Valley

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

TV

Free parking

Map of Fairfield, CA

city location on map

Nearby attractions

Oakland Museum of California

Indian Rock Park

Blackhawk Museum

California Memorial Stadium

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.2Good

(1,000 Ratings)

"Worked well for business travel."

Richard

Don't miss out! Price and availability may change

$$$$

7.2 / 10.0

Good(1,000 Ratings)

Hotel in Fairfield, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Fairfield, CA

city location on map

Nearby attractions

Oakland Museum of California

Indian Rock Park

Blackhawk Museum

California Memorial Stadium

Available Rooms

About this hotel

Hotel with free breakfast, near Paradise Valley Golf Course
A hot tub, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a TV in a common area.
SureStay Hotel by Best Western Fairfield Napa Valley offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided.

This Fairfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Balcony or Patio

Hot tub or spa

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.2 / 10.0

Good(1,000 Ratings)

5.0 / 10.0

So good friendly staff

5.0 / 10.0

Staff is friendly and I always stay at this hotel when I'm in town.

2.0 / 10.0

If that was a king bed, it was the smallest ever. The room faintly smelled of urine and the door looked like it had been kicked in at one point.

4.0 / 10.0

The room was very nice. It was small, but very clean.

3.0 / 10.0

The room overlooked a major interstate highway. The bed uncomfortably. The floor was filthy. Bugs in the bathroom. Half the window blinds were broken.

2.0 / 10.0

This place is terrible

1.0 / 10.0

Noisy all night, people outside their rooms & around hotel talking loud screaming drinking etc all night long, bad area of town. felt a bit unsafe, couldn't sleep. Shower got warm not hot. Bed low quality & uncomfortable.

5.0 / 10.0

Very clean and convenient to all the things you need around town.

2.0 / 10.0

That place is nasty. The bathroom is nasty. Tub is stained an the room smells.

5.0 / 10.0

Me and my baby had a good sleep

6.0 / 10.0

Close to the freeway

2.0 / 10.0

Property outside was not kept up, dirty, overflowing trash cans in the halls. Room needs refurbishing, bathroom tub was old and crack. Bathroom ceiling with old leaks and black spots. Extra towels needed to be exchange! Staff polite, breakfast adequate.

8.0 / 10.0

Front desk was helpful. Room 215 finally cleaned the mildew in bathroom so I apperciate the customer service also dyring the heatwave most a/c units were workijg efficiency

2.0 / 10.0

I travel with a task trained service dog. I was clearly put in a "pet friendly" room. The door was flimsy as if it had been previously kicked in and loosely repaired. Once the lights were off, I noticed the huge gaps in the door to the outside. Rodent droppings on the floor stuck to my bare feet. It appeared that someone had locked a small dog in the bathroom at some point. The inside door trim was scratched up and painted over. The refrigerator leaked all over the floor.

10.0 / 10.0

Worked well for business travel.

6.0 / 10.0

Staff were all nice, it’s basic, more for working in the area, not an upscale vacation spot

4.0 / 10.0

Travelocity or this venue needs to make it clear that they will charge $100 fee when you get to the property that they claim is for damages. Nothing was stated beforehand that they would do that. They told us it’s refundable but it was kinda shady to be told that when we believed we already had a rate. Most hotels will do that anyway if you trash the room there would be a fee etc. it was just weird to find out when you check in.

1.0 / 10.0

Based on the pictures I thought I was going to get a good hotel for a great price. I traveled here for business and brought my family to stay in the hotel while I was working. When we got there we were definitely surprised. The room was disgusting. Nothing like the pictures. Stains everywhere, beds were uncomfortable. One was very hard and the other was just hard. I took clean socks for my daughter and before we checked out I changed them and took a picture of how dirty the floor was. I will never stay there again.

6.0 / 10.0

Property is clean but it looks a bit suspect looks like it’s a hotel from a Tubi movie! 😂😂 A quick one day stay is cool one stay longer than that.

10.0 / 10.0

For the prize it was not bad. The beds i did found them a little hard

8.0 / 10.0

Texas Roadhouse right across the parking lot

6.0 / 10.0

Bathroom and rub has too much rust. They need to make sure everything is caulked ...and cleanes if any mildew and rust in bathroom. Almost lost my lunch

8.0 / 10.0

Stay was good

10.0 / 10.0

It was a good value with pleasant and helpful staff. The rooms were nice and they were quiet.The beds were very comfortable. We would definitely return as we have family in the area.

3.0 / 10.0

There was not enough toilet paper or towels for the room. Had to go ask first son, even though they were very friendly. I feel they should be enough in the room for you. For the time that you stay.

8.0 / 10.0

Hot tub wasn't working.

6.0 / 10.0

The plumbing fixtures were broken & falling off in shower & sink. Unsafe 1/4" gap in front door - needs weatherstriping, especially in windy Fairfield. The noise from the freeway is constant.

10.0 / 10.0

I didn't really like it. It was old and rundown, but it was a place to stay.

6.0 / 10.0

The staff was very helpful and nice. The rooms need to be updated

4.0 / 10.0

Nothing

2.0 / 10.0

Tub was chipping away or unclean, unsafe surroundings, people fighting in the parking lot, telephone innthe room missing keys, shady people hanging out in parking areas. Room smelled like smoke, door frame looked loke it had been messed with amd never fixed. Felt very unsecured and had to find another place to stay!!!

2.0 / 10.0

I would not stay here again.

8.0 / 10.0

Close to highway. Great restaurant next door.

4.0 / 10.0

The good thing about this hotel is the location. It’s close to grocery stores, restaurants and the highway. The property is not well maintained or very clean. The power went out for well over an hour during our stay. The pool was closed which was a bummer because it is July and it was very hot weekend. The cleanliness of the room was questionable. There was hair on the sheets and the room smelled like a hospital, or nursing home. They did have us in a handicap room for some reason.

1.0 / 10.0

Woke up to no power, they didn’t even check in on anyone to tell us the power went out… we went to the front desk and the front desk just said “yeah it’s out” woke up to a cockroach on the ground

2.0 / 10.0

Nice location, I understand why the price is such as a Motel. Condition replicates Motel. Daily room-service check was not tended too, I had to ask for few needs. Clerk who registered me in and out, wanted to check the room first before checking me out. "I stated, is that what you do for every customer who checks out???" Checking the condition of room for who, what .. was spyware planted in my room by the corrupt false fraud invaders always stalking me that obviously got to her, Jessica's shallow head! I speak my Truth, I am meticulously sanitary and no doubt left room cleanest than most, not judging, even as checked in. Hello! Breakfast nice, snacks.

1.0 / 10.0

Worst hotel I’ve ever been, the room was dirty, full of mosquitos and roaches! The room was dusty! The bathroom was the worse part of the room beside the roaches. Also there was a lot of creepy guys at night drinking beer outside right next to our room and they were noisy.

2.0 / 10.0

Where to start? Ball of socks (not ours) under bed. Jutting out bed frame which we continually banged our feet or legs on so had to cover bed frame at bottom on floor with pillow. Freezer compartment in our refrigerator mostly blocked with ice so mainly unusable. Bathroom condition poor with peeling tiles and tired bath. Only conditioner supplied in bathroom. Sick on floor in car park for a couple of days and other litter. Ice machine out of order. A lot of overnight activity outside causing us to be woken several times during our stay. Appeared people staying in van in car park with dog barking over night and car bleepers going off with cars being locked and unlocked There were a few people on and off sitting in cars late at night. Someone taking a little dog out for a walk at 3 a.m. in the morning from the room next door (it seemed like the next room) and the person talking to it and then telling it to 'sit' very loudly as they past our room, then returning with it an hour later equally noisy. Breakfast very limited, poor options and done on a budget. To sum up, this is not a holidaymakers motel, seemed more like people were living there. Felt generally unsafe. All very sketchy. Don't normally post reviews but felt it necessary as warning to other holidaymakers.

6.0 / 10.0

They don’t serve the room the same ice machine has not worked for three years that I know of. And the pool is out of service

8.0 / 10.0

Very pleased with my stay!

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