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Pentland

Top rated by guests

Front of property

Premium bedding, down comforters, in-room safe, individually decorated

Executive Double or Twin Room (Garden Wing) | Bathroom | Hair dryer, towels

Property amenity

Superior Double Room, 1 Double Bed, Ensuite | Premium bedding, down comforters, in-room safe, individually decorated

8.0Excellent

(366 Ratings)

"The members of staff were all friendly and efficient. We were particularly grateful to be able to leave our bags for a few hours after we checked out, so that we could do some sightseeing unencumbere..."

Rosemary

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(366 Ratings)

Hotel in Thurso

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Hotel in Thurso with free breakfast and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Pentland offers 42 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Pentland

Internet / Wifi

Laundry

TV

Family friendly

Map of Thurso

city location on map

Nearby attractions

Skara Brae Prehistoric Village

The Wick Heritage Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(366 Ratings)

"The members of staff were all friendly and efficient. We were particularly grateful to be able to leave our bags for a few hours after we checked out, so that we could do some sightseeing unencumbere..."

Rosemary

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(366 Ratings)

Hotel in Thurso

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Thurso

city location on map

Nearby attractions

Skara Brae Prehistoric Village

The Wick Heritage Museum

Available Rooms

About this hotel

Hotel in Thurso with free breakfast and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Pentland offers 42 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(366 Ratings)

2.0 / 10.0

The bathroom floor looked like it hadn't been swept in a while and the bedding didn’t seem fresh. On checking in I was informed that I had been given 'an upgrade', but I have stayed in that same room before and it wasn't an upgrade. As for the room next door, I could hear the person in the bath. The rooms must be split by a very thin partition. I asked for a receipt while paying on arrival but was informed that I would get it in the morning. However the reception wasn't opened at 0720am and when I pressed the bell, no one came. There appeared to be an A4 receipt lying behind the locked counter barrier which was unreachable so I just had to leave without it.

3.0 / 10.0

The hotel was OK. Could have been a lot better. Could have been worse. I was expecting more and disappointed.

3.0 / 10.0

The room was adequate, but only just. Very cold, and the radiator in the bathroom had no control valve so it couldn’t be turns on! The cooked breakfast wasn’t actually bad, but it was all very cold … lying under a warm lightbulb really did it no favours. Nice staff, as usual, but these problems are too great to overlook.

3.0 / 10.0

No hot water in shower and room smelled badly of stale smoke. Staff lovely and evening meal was excellent.

5.0 / 10.0

Comfortable room and very helpful staff. Restaurant meals very good and reasonably priced. Enjoyed our stay

3.0 / 10.0

The overall stay was OK but this hotel is in dire need of a refresh. The rooms and bathrooms were very clean but very tired. The bar was also very poorly stocked. Staff were very friendly though, so not all bad.

5.0 / 10.0

Room was clean and bath was spacious.

1.0 / 10.0

Very Disappointing Stay – Would Not Recommend The Pentland Hotel may be dog friendly, but that’s about the only positive. The carpets reeked of dog and the whole place felt old, tired, and unclean. The building is run down and gave the impression of being dirty – I couldn’t wait to leave. Food was just average, nothing special, and breakfast was “help yourself” with everything looking greasy and deep-fried. For the price, I expected much better. This hotel seriously needs investment and attention to cleanliness. Definitely not somewhere I’d stay again.

5.0 / 10.0

Always a good stay at the Pentland, always sleep well and the food is good especially the buffet breakfast, staff are friendly and can’t do enough for you. Dropped a mark only because the bathroom door handle was hanging off which made opening and closing the door difficult but didn’t complain about it but otherwise just perfect, right down to the shortbread treat for tea and coffee. Too many places now don’t provide a biscuit, it’s the small things that matter. Having a wee treat with a cuppa after travelling all day goes a long way, well done guys.

4.0 / 10.0

Central hotel in Thurso. Nice enough for an overnight stay. Hotel and Room slightly old fashioned but comfortable enough. No lift and we were up on the 2nd floor and a walk away from the stairs. Good exercise carrying bags up and down

3.0 / 10.0

Old hotel. Everything was average

5.0 / 10.0

Got here late but the porter sorted my room out very quickly in a friendly and efficient manner. I arrived at the hotel just after midnight so never got to enjoy the dining experience…. At least not until breakfast!

5.0 / 10.0

Ideal location for our trip. Friendly and very helpful staff. Amazing food! Especially the Beer battered fish! 😋 Comfy, clean room. And, my husband pleased as they serve Belhaven! Will definitely be coming back.

4.0 / 10.0

Good value and good location

5.0 / 10.0

We just stayed one night before the ferry to Orkney. The room was comfortable and really clean. Staff were friendly and helpful so top marks to the team. Great breakfast included in our rate was a bonus. I'd definitely stay here again.

4.0 / 10.0

Good hotel with comfy bed, friendly and helpful staff as well as a good restaurant. Rooms are a bit tired and I had a bit of an issue with my shower. But it's a good hotel for the money.

10.0 / 10.0

The members of staff were all friendly and efficient. We were particularly grateful to be able to leave our bags for a few hours after we checked out, so that we could do some sightseeing unencumbered

4.0 / 10.0

Hotel is old fashioned and basic ,food and drink was good and staff friendly,

10.0 / 10.0

Stayed, two adults, two kids. Room was slightly updated from the pictures- two beds vs the picture showed bunk beds. Overall nice, black out curtains, room enough for all our bags. Breakfast included was tasty and perfect. Would def stay again.

4.0 / 10.0

Older Hotel. Room was smaller than some but ok for a one night stay while travelling through Scotland. Small bathroom though. Street parking was easy enough to find.

4.0 / 10.0

brief overnight stay en route home to Orkney. Arrived late but night porter was very friendly and helpful and had us checked-in quickly. Breakfast was good with plenty of choice and we were on our way in plenty of time for the ferry.

4.0 / 10.0

Couldn't fix tv or bath

4.0 / 10.0

Staff were helpful despite room not being ready when arrived. Very good meal.

2.0 / 10.0

Heating on 24hrs, unable to switch off. Nobody at checkout after breakfast. Lounge still with dirty cups in the morning. Front door area, wallpaper and paint off wall. Breakfast room very dark. Not recommended.

8.0 / 10.0

Central, warm welcome, clean practical

4.0 / 10.0

This is an old refurbished hotel. Sloping floors, water damage in the bathroom, shower faucet didn’t work, non working towel heater, hot rooms and up two flights of stairs. A large bus group was there at the same time, also a wedding reception. Heard the band until midnight and breakfast wasn’t replenished quickly enough after the bus group went through. A young gentleman (looked about 14) was on his own trying to keep up with fresh coffee/tea, clean tableware/clean tables; too much for one person. Friendly staff and seemed concerned when we mentioned the non working items. Most likely would look for something more suitable to our liking next time.

3.0 / 10.0

The hotel is quite old and in need of refurbishment. The first room I was given had very weak water pressure and the facilities felt outdated. Fortunately, Abigail at the reception was very helpful and arranged for me to move to another room, which was much better and had good water pressure. Please note that there is no lift, which might be inconvenient for some guests.

5.0 / 10.0

Good service Staff alwsyd polite and friendly. Laura and mo love

5.0 / 10.0

MO and Laura made the whole stay much more interting. Local knowledge of area and levels of kindness you rarely see these days. In fact all staff went out of there way to chat and look after us

10.0 / 10.0

It was well located, great room, staff were very polite and friendly, food was good, a great venue for an overnight stay.

6.0 / 10.0

There was a noise from the central heating which was unwelcome.

3.0 / 10.0

They have gone to a great effort in providing a nice ensuite bathroom, with stand alone bath. And good overhead shower. Plus is very spacious. Unfortunately, let themselves down with a lack of soap. No hand soap. When asked at front desk was told to just use body wash provided. They provide his and hers dressing gowns, also a lovely touch. However, they were very creased and very scratchy. Some conditioner and an iron run over them would have made a massive difference. Plus, if you provide a disposable slipper, it will fit in. You are only a few steps away from whatyou called deluxe. Two final tips. The room we stayed in had two broken window panes, and putting heating on even at a low level so that room is not freezing on arrival would be beneficial. Otherwise, was fine.

3.0 / 10.0

The staff were friendly and helpful. The hotel needs updating though. Beds were horrible and shower had no water pressure. Only positive besides the staff were the large towels.

8.0 / 10.0

Stayed again on trip home was no different than 1st visit,slept well breakdast is brilliant and the food in the var is oretty good as well. Staff cant help enough.

8.0 / 10.0

Food in bar was very good and staff very helpfull,also breakfast could not ve faulted

6.0 / 10.0

Easy to get to by public transport helpful staff. Considering the weather(Feb,cold windy) the whole hotel did not feel warm. My ensuite haď bath with over shower, water was hot but the bath had around rusty mark near the taps, the flooring was buckled and had three steps from the bedroom to bathroom bed was comfortable but the pillows were dreadful and certainly not hotel quality. Nice carpets throughout but the decor everywhere was tired and in need of modernising. As it was only three stars I was not expecting luxury but I felt it has the potential to look and be much better.

4.0 / 10.0

No complaints about the room or check in. Hotel very quiet. Only let down by the breakfast service by a chef who seemed annoyed by having to serve and was almost comically rude

4.0 / 10.0

The Barman Duncan was quite the personality but this was the only good thing really. The breakfast was particularly bad with microwaved bacon, inedible mushrooms and hash browns and a staff member who was so unhappy I didn’t know where to look

4.0 / 10.0

A lovely stay with everything in place for travellers. Staff were very welcoming and helpful, which is appreciated for visitors. Good facilities for guests to enjoy a tasty breakfast. lunch and evening meal. I was very appreciative of being able to leave my overnight bag when out for a meeting.

10.0 / 10.0

Comfortable, classic hotel near town center.

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