Burleigh Court Hotel

Room lovely staff vey good

Had to move room initially as mould on the net curtain and all over the window and the lights were flickering constantly. The guy that first night seemed really stressed but was helpful and sorted a new room. But Second room, broken window it remained open and wouldn’t close and I was freezing! By the time it came to middle of the night. The bathroom had urine stain tiles around the base and the towel on the bed had stains. I didn’t bother moving room again as I was there for business x 2 nights and had no time as it was late when I realised the window wouldn’t close when I had moved room and went to go to bed. The second night there was no staff available to ask about the window. I was exhausted from work so just put up with the open window. When I went to check out the woman in the desk was very rude. I handed her my key she huffed and said uh fine I will take care of it’ I said I’m handing it to you because I want to let you know about room window. She huffed and said “fine I will sort it “ and that was it! Never going back again I will be staying elsewhere on the next business trip in this location!

Our stay was good. The room was reasonably clean and well presented. We had dinner in the restaurant. Food was ok. The Fish and chips lacked seasoning and the sticky toffee pudding was cold and dense, was expecting it to be warm and much lighter with less sauce which made it sickly sweet

This place is fantastic

I’ve stayed here 2-3 times for year for the last 4-5 years and have always had a good stay. However it was disappointing this time to find the pool closed for maintenance, and the bar area not serving food, meaning the only option was the more formal dining area which was fully booked. Appreciate there are events but that shouldn’t be at the expense of other paying guests. The updated areas are great, but it does highlight that the rooms and corridors to the rooms need some tic. There were poorly fixed walls in my room and the bathroom had spent drainage issues causing a bad smell.

Clean room, comfy bed

This was unfortunately not one of my better stays here. The pool was closed for maintenance, the bar area wasn’t serving food, and the restaurant was fully booked. Leaving no options available. Additionally, the bathroom in my room smelt like sewage every time the toilet was fousued

Pros:- Lovely hotel, beautiful refurbished bar and restaurant area, great staff. Lovely gym. Cons:- Gym- no stretch mats, Pool /Jacuzzi- water too cool. Bedroom too warm overnight, the window was open but there is no room temperature control. Bar food/drink was generally very good. However, the vegan flatbread was disappointing in size/value, dry and the sauce arrived after the meal was finished. The draught lemonade ran out and it took 3 returned drinks to resolve this - I appreciate the hotel and bar was very busy that night. Which probably explains these things. I really like this hotel generally, if the room temps could be controlled better it would make a real difference.

Always such friendly staff. Love the pool and sauna.

Room was good, lovely hotel. Good facilities and breakfast.

Beautiful room, great breakfast, friendly staff.

Nice place!

Great being on campus. Bed was too hard. Bathrooms need updating

Ordered dinner manin menu to be told approximately 20 minutes later that option was not available. Also room very hot with no air conditioning.

Overall a great hotel in a great location. We had dinner and breakfast in the restaurant and both were perfect. The bathroom did give off a sewage smell in the evening but once the bathroom door was closed- we didn’t have any other issues and it did not affect our stay. We will definitely return!

Great hotel from the room to the restaurant and gym, pool facilities! Will definitely be back!

Good points - the staff were very attentive and friendly. The room was modern and well equipped and it was quiet and clean. There was a lovely choice of food and drinks at Breakfast. Bad points - the bed mattress was very firm, solid almost, uncomfortable. After being out in the evening I thought, at 11:05pm, I'd pop along to the bar just to grab a drink to take to my room and it was closed. Had I have known I would have grabbed something on the way back to the hotel.

A lovely stay in this very well presented hotel. Friendly and helpful staff.Easy parking makes the stay so comfortable.

Very good apart from the hard mattress

Very clean, excellent btrakfast

Comfortable stay, though hotel room was too warm. As there is no A/C there was desk fan and thankfully we could also open windows slightly so slept fine. Quiet at night. Parking was a challenge to find a space on one of the days we stayed.

Room wasn’t ready when we arrived but comfy area to wait in. Redon was clean and comfortable with everything we needed. Bathroom didn’t seem as modern as other areas. Used the pool and jacuzzi, jacuzzi same temperature as pool which was a bit disappointing. Perhaps need info about using the lockers in the changing room( Enter a 4 digit code, repeat code to lock) We ate in the restaurant and it was lovely. Breakfast was very good too. Overall a good stay.

Great location and great value facilities!

We visited for our daughter’s birthday who is studying at the Uni. The breakfast team were excellent helping us make it a special day. Well done! The hotel is safe and very convenient for Uni access. There is free overnight parking available at no charge. Good walking distance into centre of Loughborough.

Reception and bar areas are lovely. Rooms are okay but bathroom was smelly and bed very firm

Amazing staff

Great hotel for any business trips - everything you need for a comfortably stop over

Location, self check in, warm staff and cookies

Very convenient, reasonable price. Asked for pillows to be changed but they weren’t. Only 1 set of towels and asked for more but they never came.

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Love th staff

Outstanding - Staff and Restaurant Issues - the mattresses are very hard and they cover the mattresses in some sort of plastic - so every time you move you get woken up by the crinkling. Also, the room was very warm (Sept) and although they do put a fan in the room, there is no air conditioning.