Ubud Raya Boutique Hotel

Horrible! The pictures were clearly never updated since the opening of the hotel. The pool was not maintained or cleaned. The free breakfast was not on site. You would need to take a shuttle bus to a second location for breakfast or have room service but run the risk of your food being cold. We were greeted with a welcome drink and I immediately noticed that my glass was not clean. I was hesitant to drink from it, but the staff kept insisting that we try it. Which sadly I did. I was then asked to pay for our 6 days, 5 nights stay, which I thought was another red flag. But, I didn't want to be offend anyone and I paid for our stay. My credit card was yanked out of my hand. When we got to our room, there was an immediate septic tank smell. The lighting was dim and not adequate for the size of the room. There were no trash bins anywhere. The bathroom shower curtains had stains. The toilet stopped working throughout the night. The bathroom had one glass shutter window allowing lizards and mosquitoes to enter. My friend and did not sleep all night. I was itching from the bed sheets and left with a rash. My friend and I both got Bali belly. My symptoms progressed into a fever and bronchitis. We spent less than 24 hours in this hotel and immediately left 8 am the next morning. Our last week in Bali was spent in bed in a new hotel, recovering from our experience at this hotel. I asked about getting a refund and they gave every excuse to not compensate us. I'm trying to fight this!

Horrible! The pictures were clearly never updated since the opening of the hotel. The pool was not maintained or cleaned. The free breakfast was not on site. You would need to take a shuttle bus to a second location for breakfast or have room service but run the risk of your food being cold. We were greeted with a welcome drink and I immediately noticed that my glass was not clean. I was hesitant to drink from it, but the staff kept insisting that we try it. Which sadly I did. I was then asked to pay for our 6 days, 5 nights stay, which I thought was another red flag. But, I didn't want to be offend anyone and I paid for our stay. My credit card was yanked out of my hand. When we got to our room, there was an immediate septic tank smell. The lighting was dim and not adequate for the size of the room. There were no trash bins anywhere. The bathroom shower curtains had stains. The toilet stopped working throughout the night. The bathroom had one glass shutter window allowing lizards and mosquitoes to enter. My friend and did not sleep all night. I was itching from the bed sheets and left with a rash. My friend and I both got Bali belly. My symptoms progressed into a fever and bronchitis. We spent less than 24 hours in this hotel and immediately left 8 am the next morning. Our last week in Bali was spent in bed in a new hotel, recovering from our experience at this hotel. I asked about getting a refund and they gave every excuse to not compensate us. I'm trying to fight this!

The room was great and spacious with a pool view! The staff was very attentive and courteous! I will definitely stay again!

The room was great and spacious with a pool view! The staff was very attentive and courteous! I will definitely stay again!

Good experience. A bit far from the centrum of Ubud, so need a scooter to go to centrum. But the area is quiet and nice

Good experience. A bit far from the centrum of Ubud, so need a scooter to go to centrum. But the area is quiet and nice

The staff was amazing. Had a shuttle service to ubud each day, which we used and was great!

The staff was amazing. Had a shuttle service to ubud each day, which we used and was great!

Loved this hotel!! Low key but very comfortable. The room is huge and so is the bathroom. The service is top notched. Everyone is super friendly, but that's also the case in most of Bali.

Loved this hotel!! Low key but very comfortable. The room is huge and so is the bathroom. The service is top notched. Everyone is super friendly, but that's also the case in most of Bali.

This hotel was one of the most amazing places I've stayed during my first trip to Bali! It is located slightly away from the main road which gives this place a more private and quiet place to stay in. At the start, the hotel staff welcomed us at the gate and she was really helpful in helping us with our luggage. Once at the counter, she explained to us about the various amenities and complimentary activities at the hotel. We were so amazed by the broad range of complimentary activities for the guests such as yoga sessions etc. They also have free shuttle services to the town centre or bicycles for us to rent (subject to availability). When we entered our room, we were amazed at how big the family room was. The room was spacious and it was well-lighted. The staff turned on the aircon for us before we arrived so that the room is cooled. The staff even introduce to us the various parts of the room before leaving the room to ourselves. Moreover, the staff here were very accommodative. As it was one of my friend's birthday, we told the staff that we would like to have a mini celebration for that friend when we were there. The next day, the staff managed to get a cake and surprise him during the breakfast session. Indeed, I would recommend this place to anyone who wishes to have a more private and relaxation hotel!

This hotel was one of the most amazing places I've stayed during my first trip to Bali! It is located slightly away from the main road which gives this place a more private and quiet place to stay in. At the start, the hotel staff welcomed us at the gate and she was really helpful in helping us with our luggage. Once at the counter, she explained to us about the various amenities and complimentary activities at the hotel. We were so amazed by the broad range of complimentary activities for the guests such as yoga sessions etc. They also have free shuttle services to the town centre or bicycles for us to rent (subject to availability). When we entered our room, we were amazed at how big the family room was. The room was spacious and it was well-lighted. The staff turned on the aircon for us before we arrived so that the room is cooled. The staff even introduce to us the various parts of the room before leaving the room to ourselves. Moreover, the staff here were very accommodative. As it was one of my friend's birthday, we told the staff that we would like to have a mini celebration for that friend when we were there. The next day, the staff managed to get a cake and surprise him during the breakfast session. Indeed, I would recommend this place to anyone who wishes to have a more private and relaxation hotel!

It's a lovely small hotel. We liked how the pool was at our doorstep, nice tranquil setting. The room was very large and comfortable. Staff are always friendly and willing to help. Not the best breakfast I've had, but it was ok. The location is about 10-15 minutes from Ubud central. They have a free shuttle every couple of hours. Would be good if there was another one later at night than the last one at 8:30, perhaps 9:30-10pm as well would be good. Overall a nice place to stay for a reasonable price.

It's a lovely small hotel. We liked how the pool was at our doorstep, nice tranquil setting. The room was very large and comfortable. Staff are always friendly and willing to help. Not the best breakfast I've had, but it was ok. The location is about 10-15 minutes from Ubud central. They have a free shuttle every couple of hours. Would be good if there was another one later at night than the last one at 8:30, perhaps 9:30-10pm as well would be good. Overall a nice place to stay for a reasonable price.

Great place for the price, staff very polite and helpful, including the reception. Good food too. Would recommend to stay at URH. There was one cicak one night, I’m scared of cicaks, but finally I fell asleep so don’t know where that cicak was hiding!!

Great place for the price, staff very polite and helpful, including the reception. Good food too. Would recommend to stay at URH. There was one cicak one night, I’m scared of cicaks, but finally I fell asleep so don’t know where that cicak was hiding!!

The air-conditioner was full of mold I had to go to the hospital.

The air-conditioner was full of mold I had to go to the hospital.

Absolutely fabulous place, had a pool access pool which was worth the additional money. Breakfast was delicious and served at your room. The facilities in particular the pool and spa were great. Staff were friendly and attentive. Exceptional value for money

Absolutely fabulous place, had a pool access pool which was worth the additional money. Breakfast was delicious and served at your room. The facilities in particular the pool and spa were great. Staff were friendly and attentive. Exceptional value for money

Very friendly staff who couldn't do enough to help us. A shuttle bus into the very busy Ubud was very useful. Food in the restaurant was excellent

Very friendly staff who couldn't do enough to help us. A shuttle bus into the very busy Ubud was very useful. Food in the restaurant was excellent

It is very comfortable and quite place to whom is looking for relaxing time

It is very comfortable and quite place to whom is looking for relaxing time

Facilities, staffs, shuttle bus, meals are very good. Balance with the price. This hotel around a civil society. It is especially. Unforgetable this trip together with fam.

Facilities, staffs, shuttle bus, meals are very good. Balance with the price. This hotel around a civil society. It is especially. Unforgetable this trip together with fam.

The staff were great and very helpful. A little out of town but transfers and scooters were available. We also hired a driver for the day through the hotel and he took us to many great spots. We didn't spend too much time in the hotel as we were out a lot exploring. The food was super basic but there are plenty of places in the centre of Ubud to eat at which are incredible. Moksa is a must. And swept away which is close by was awesome.

The staff were great and very helpful. A little out of town but transfers and scooters were available. We also hired a driver for the day through the hotel and he took us to many great spots. We didn't spend too much time in the hotel as we were out a lot exploring. The food was super basic but there are plenty of places in the centre of Ubud to eat at which are incredible. Moksa is a must. And swept away which is close by was awesome.

don't have trip spot around hotel. but not far from hotel. (can vist any ubud trip spot around 100,000 Rp for Taxi) have good massage shop. calm place.

don't have trip spot around hotel. but not far from hotel. (can vist any ubud trip spot around 100,000 Rp for Taxi) have good massage shop. calm place.

We loved it here, my kids didn't want to leave. The rooms are large and comfortable for a family. Pool is nice. The courtesy bus into town is handy and the staff were helpful & nice when asked for directions etc.

We loved it here, my kids didn't want to leave. The rooms are large and comfortable for a family. Pool is nice. The courtesy bus into town is handy and the staff were helpful & nice when asked for directions etc.