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ProfilHotels Mercur

Front of property - evening/night

Classic Queen Room Four | Desk, bed sheets

Classic Queen Room Four | Desk, bed sheets

Eco-friendly toiletries, hair dryer, towels, soap

Desk, bed sheets

7.8Good

(1,012 Ratings)

"Excellent service, thank you 😊"

Robert

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,012 Ratings)

Hotel in Copenhagen

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV and more

About this hotel

Hotel with an outdoor tennis court, 6-minute walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Map of Copenhagen

city location on map

Nearby attractions

Frederiksborg Castle

The King's Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(1,012 Ratings)

"Excellent service, thank you 😊"

Robert

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,012 Ratings)

Hotel in Copenhagen

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV and more

Map of Copenhagen

city location on map

Nearby attractions

Frederiksborg Castle

The King's Garden

Available Rooms

About this hotel

Hotel with an outdoor tennis court, 6-minute walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance.
Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(1,012 Ratings)

5.0 / 10.0

Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.

4.0 / 10.0

-

4.0 / 10.0

Yes

5.0 / 10.0

😃

4.0 / 10.0

All good. Did not eat breakfast in the hotel

4.0 / 10.0

Z

4.0 / 10.0

Room was ok. Lite old but ok. Breakfast very good.

2.0 / 10.0

Terrible bed

4.0 / 10.0

Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing. Room was quite big and would stay there again

5.0 / 10.0

The room was clean and the staff was very friendly

2.0 / 10.0

Hotel is fine but very worn. The carpet in the room was sort of hard and sticky. The duvet covers were clean but the actual duvets inside were yellowed and stained. Small rooms. Very hot in the room with lots of train noise outside if you decide to open the windows. Good location for transport links.

4.0 / 10.0

.

3.0 / 10.0

Great view of pink buildings from my window. The train is extremely loud going past all time until very late at night. One night - what u presume was a maid - entered my room very early in the morning even though I had do not disturb on. I didn’t get to see them as they ran out when they realised I was in bed. Very odd.

5.0 / 10.0

We enjoyed our stay. Good central location

3.0 / 10.0

The internet on 6th floor is bad... I could not stream programs from YouSee on my PC If I wanted a late checkout (15.30) you would charge me 200kr pr hour, which is very steep. I brought dinner to my room and borrowed knife and fork - but I could not borrow a plate??? The staff at reception and housekeeping were polite. Overall I had a nice stay. But the above issues were a nuissance. Best Joern Hald

5.0 / 10.0

Good budget hotel

5.0 / 10.0

Very comfortable bed, and room was clean. Breakfast was very good. Good variety of options for breakfast including milk alternatives. The shower is not separate from the rest of the bathroom though.

4.0 / 10.0

Super

4.0 / 10.0

Ok

4.0 / 10.0

.

2.0 / 10.0

Probably the worst shower I have ever experienced at a hotel. Absolutely no water pressure. If you like a nice warm shower avoid this hotel.

4.0 / 10.0

Lovely stay.

5.0 / 10.0

Great for an amazing spot in an expensive city. Breakfast is decent for the price and staff are attentive and the room for the price is great! Only downside is the key system... the keys frequently lose charge even if left in the room, and while the staff persistently blamed us, I can assure them, while I had a good stay, if the key stays in the room, it is not my fault the door/master electricity charge gets lost.

4.0 / 10.0

Yes, it is a bit of a worned out hotel. But you'd know that if you read the reviews. It had what I needed

4.0 / 10.0

Nice staff and breakfast.

2.0 / 10.0

Me and my sister with families stayed three nights. Rooms facing the street got a lot of noise from the railway tracks. A lot. Cleaning was not great since they didn’t empty trash cans or replace dirty glasses and coffee mugs. Our company of eight turned out to be nine because of an added cousin so we needed an extra bed in one of our four rooms. It seemed to be a lot of trouble to the staff and costed us €200 plus the €55 for breakfast. Check in was confused. Location was good and breakfast was great.

3.0 / 10.0

The extra bed where very bad. No sleep the first night :-(

5.0 / 10.0

The breakfast was delicious and plenty of it. I liked the variety each day. It wasn't always the same stuff. Our room however was very warm and difficult to sleep in. We were offered a fan but decided against it fearing the noise would keep us awake. The people at reception were very helpful and courteous.

4.0 / 10.0

A better variation on the breakfast would be lovely, and some better air conditioning as well

5.0 / 10.0

Fantastic hotel to visit. Handy for most attractions.

3.0 / 10.0

The breakfast and hotel overall was good. But beds was very soft and you did not sleep that Well in them. At the breakfast there was not enough space/ sitdowns, so peole were waiting for a place to sit. It was stressful, if you was trying to enjoy your breakfast and coffee.

5.0 / 10.0

overall fine

4.0 / 10.0

Fine

6.0 / 10.0

Clean room, friendly staff and close to train station

4.0 / 10.0

Almost everything about the stay was perfect. It was clean, the rooms were comfortable, and the location was perfect. However, for both check-in and check-out there was only one person working on the reception desk, which meant that it only took one difficult customer ahead of us to make the waiting times very long. They could do with at least one more member of staff during peak check-in/out times.

3.0 / 10.0

We were on a 24 h get away, with dinner and a concert. We were a bit concerned about our room being literally right next to the paddle/tenniscourt, but when we asked for a possible change of rooms, this was denied. We were not offered any possible upgrade, not even for reasonable added cost. Beds were very comfortable, breakfast was good.

5.0 / 10.0

Very good area in Copehagen, easy check-in, friendly atmosphere.

6.0 / 10.0

Really hot. Well located

8.0 / 10.0

I liked almost everything EXCEPT for the wifi. Sometimes it worked OK, but many times it was really slow or even was unavailable for a time. It's not like I needed it for work, but it was still frustrating.

10.0 / 10.0

Excellent service, thank you 😊

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at ProfilHotels Mercur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is ProfilHotels Mercur pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

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