Fairfield Inn & Suites Waco South

No trailer parking No insulation or care for guests. The neighbors got locked out of their room at 2:07 am and banked, knocked, called and screamed for 20 min and the I’ll called the front desk and they finally did something to help them. They woke up our whole floor. The bathroom countertop is peeling off so they just put 2 inches of silicon to try to keep it together it is a HUGE safety issue. The room smelled both days we were there.

I had

The room was comfortable & clean. Staff was friendly. Nreakfast was good & I loved how they decorated for the Baylor football game.

Professional and Efficient -Staff Everyone was friendly and courteous

The property was amazing

My and wife stayed at the hotel for a family event in waco. Great price , hotel waa clean and service was great.

I already left a bad review cockroaches, broken AC, broken fridge. Never staying here again or booking through Hotels.com

Breakfast was excellent and location was good for me. I would recommend it to others and stay there again. Down side was it's not pet friendly

Absolutely Disgusting Experience – Stay Far Away If I could give zero stars, I would. This hotel was by far one of the worst experiences I’ve ever had. I found cockroaches in the room — not just one or two, but enough to make your skin crawl. The final straw? I actually woke up to one crawling on me while I was sleeping. Completely unacceptable and absolutely disgusting. To make matters worse, the refrigerator in my room was broken for four days, despite reporting it immediately. I was told maintenance would handle it, but no one ever showed up. The air conditioning unit leaked all over the floor, creating a soggy, unsafe mess that also went ignored for days. I had to lay towels down just to avoid slipping. Still not fixed by the time I checked out. And let’s talk about the building — practically every window in the hotel has broken thermal panes. It looks run-down and neglected from the outside, and it’s even worse inside. This place clearly hasn’t seen proper maintenance in years. Do yourself a favor and stay anywhere else. This place is unsanitary, poorly maintained, and downright unsafe.

Excellent night front desk staff. Made me feel welcome, and remember a prior stay of mine.

Staff were very friendly and attentive.

Better than average. I rate the people higher than the property.

The breakfast was amazing!!! The young man that checked us in and helped us during our stay was great. Everyone was so friendly.

The property needs some maintenance done. We had a badly cracked window, the bathtub faucet almost came off in my hand, the exhaust fan didn’t work, the shower curtain wasn’t wide enough and it couldn’t close all the way when showering. On the other hand, the free breakfast was very good with a wide variety of foods including gluten free muffins. If they added cook your own waffles, it would be outstanding.

Fun

Great service and a great breakfast. Very clean and quiet place. Very fast check in.

Room for as filthy, bathroom was disgusting, had a roach on my bathroom sink, bug bites from bed…place was disgusting…never had maid service….didn’t receive the room I originally booked and paid for…AWFUL!!!

The location is terrific. Suzanne, the Clerk was extremely accommodating & made sure things are just right. She was very friendly which a must in the hotel industry. The breakfast was excellent. Way above the most hotels that say they serve breakfast, which is a joke. I stay in a lot of hotels and I know what is excellent and right down below average. I would totally recommend this hotel for multiple reasons. As a side note, the carpet has recently been replaced.

The bed seemed abit hard and ac wouldn’t seem to be cold enough. Wish they had ceiling fans

Nice rooms Friendly staff

Very clean and comfortable hotel; professional front desk staff.

Place was clean bed was comfortable and breakfast was great

N/a

Wasn't able to check in and wasn't allowed a refund

Very comfortable bed, clean, convenient, and welcoming staff.

Staff were amazing! Definitely would recommend

Staff was super friendly, especially the guy that was there in the afternoons.

Great

Great overnight stay!

I reserved a room witth 2 double beds and paid at time of reservation. But when I arrived they only had a room with a king bed and a couch. I was traveling with a friend and they expected us to share a bed which was not appropriate. My buddy is 6'4" and the couch was to shoet for him, so I slept on the couch which was very uncomfortable. I will most likely never stay in Fairfield Inn again. When I reserved the room, there were 5 double bed rooms available. I should have gotten what i reserved and paid for.

The staff was great!

I found roaches and bugs in my room both days. Bathroom was moldy and had a loose tile/border. Wallpaper in bathroom was moldy and coming off wall. Carpet in room was frayed and there were areas you could see gaps. Really overpriced for the condition of the property. Air-conditioning didnt work great. The hallway smelled of Marijuana.