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Best Western Inn

Exterior

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Free continental breakfast

7.8Good

(1,006 Ratings)

"Good"

Eva

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,006 Ratings)

Hotel in Santa Cruz, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Best Western Inn

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Map of Santa Cruz, CA

city location on map

Nearby attractions

Monterey Bay Aquarium

Lovers Point Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(1,006 Ratings)

"Good"

Eva

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,006 Ratings)

Hotel in Santa Cruz, CA

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Santa Cruz, CA

city location on map

Nearby attractions

Monterey Bay Aquarium

Lovers Point Park

Santa Cruz Wharf

Municipal Rose Garden

Available Rooms

About this hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
A fitness center, a business center, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Best Western Inn offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

TV

Wheelchair accessible

Gym or Fitness Center

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(1,006 Ratings)

3.0 / 10.0

Breakfast had a good variety. The beds were comfortable. The towels were very thin, the soap provided wasn’t good.

6.0 / 10.0

Old structure, in periferic area. The stairs and other structure are poor and not good maintenance

3.0 / 10.0

It was loud at night with the freeway close by

10.0 / 10.0

Good

8.0 / 10.0

Okay 👍

8.0 / 10.0

Hotel was clean and glad to have a safe place,Santa Cruz crawling with homeless zombies

6.0 / 10.0

Basic room. Food options were ok and the outside area was sketchy. Free parking and kitchen staff were great. Air conditioner was loud and made sleeping very difficult.

8.0 / 10.0

Decent place to position yourself in for Santa Cruz. Clean and comfortable. Stayed with 2 children.

4.0 / 10.0

The toilet kept running; the hair dryer and fridge were broken. Requested for housekeeping services but never were honored. I didn’t expect that. I have stayed at different Best Western Hotel locations before but the experience here was not the best

10.0 / 10.0

The variety of food/drinks during breakfast, easy check-in/check out and friendly staff.

10.0 / 10.0

Frontdesk staff should at least welcome guest.Frontdesk need customer service training how to welcome guest.Place is clean though.

6.0 / 10.0

Parking lot is extremely small, other guests were taking up 2 spots making it harder to park. The free breakfast isn’t available long enough, was told they were serving anymore and seen a few other guests walk out with plates. Beds were comfortable, bathroom was a bit small but not bad for a 1 night stay.

10.0 / 10.0

It was a wonderful experience, I only wish that my alarm wasn't set for Hawaii time!

10.0 / 10.0

Can check in late and stuff its nice

10.0 / 10.0

Perfect stay if you’re visiting the Santa Cruz board walk! The rooms very updated and very clean! The staff was very friendly and helpful!

4.0 / 10.0

Tried this property looking for a cheap room while in town. Bed was uncomfortable, hot water wasn’t working in the shower, and mandatory checkout by 11am even though I was the only guest. Will look somewhere else next time I’m in town

10.0 / 10.0

I loved the waffles that had hearts inside during breakfast.

6.0 / 10.0

This hotel is adequate..but for the price I paid...not worth it

4.0 / 10.0

I was showering and the water wasn’t running properly. Little to none came out until 10 minutes later

8.0 / 10.0

A+

3.0 / 10.0

We made a reservation but when we arrived we were told they could see we made a reservation but there was no room for us. The clerk checked the other hotels but they did not have us either. It took a while and we were tired but the clerk was very nice and did get us a room.

4.0 / 10.0

Asked for accessible room,got second floor( of two) end of hall. No internet,tiny bottles of shampoo,body wash,conditioner. Not enough for one use. Way overpriced. On a freeway onramp.

1.0 / 10.0

It was not a good stay! This hotel has been battling a water leak for years. We had to stay on the 2nd floor, I'm 68 yrs. so that meant carrying luggage up the stairs, no elevator that I knew of. The room had no soap, when I asked the hotel clerk for soap, he said they were out of soap. He found one small bar of soap, I asked for extra coffee and cups, he gave me coffee but no cups. I had to grab my own from the breakfast area. Then there was a homeless person coming into the lobby while we were checking in and she was looking for something. At breakfast time the same homeless person came into the breakfast area and started grabbing food, I'm happy that we had finished our breakfast because that homeless person was touching all the food items that others would be using later on. Bottom line... I will pay extra to stay at another hotel next time I'm in Santa Cruz. It's sad because we have stayed here many times in the past and we enjoyed our stays, but times change, and this hotel is changing for the worst. I don't recommend this hotel to anyone; they need to make some serious improvements.

5.0 / 10.0

Great attitude about service

5.0 / 10.0

Perfect stay.

4.0 / 10.0

Property not very clean; very noisy

4.0 / 10.0

It was good, clean and quiet.

8.0 / 10.0

Close to UCSC

10.0 / 10.0

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding

10.0 / 10.0

Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.

8.0 / 10.0

The accommodation was OK but not up to the standard we expected of Best Western.

3.0 / 10.0

The WiFi wasn’t working properly

8.0 / 10.0

Goof

2.0 / 10.0

Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.

10.0 / 10.0

My stay was good. Nothing to complain about the room. The only thing

8.0 / 10.0

We arrived Friday night & left Sunday morning. My husband woke up sick Saturday so our plans changed. I ended up shopping at Target & the Mall while he slept. The BW staff were understanding & gave us extra items we needed. Would highly recommend & we will be back.

8.0 / 10.0

I like the fact that location is close to the highway and right across street from denny's

5.0 / 10.0

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again

2.0 / 10.0

Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet

6.0 / 10.0

It was a good stay

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