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SureStay Plus Hotel by Best Western Post Falls

Business center

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Combined shower/tub, spring water tub, rainfall showerhead, hair dryer

7.6Good

(1,009 Ratings)

"Just off I90. Clean, room is renovated, check in was fast and friendly. "

Thomas

Don't miss out! Price and availability may change

7.6 / 10.0

Good(1,009 Ratings)

Hotel in Post Falls, ID

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at SureStay Plus Hotel by Best Western Post Falls

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Post Falls, ID

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(1,009 Ratings)

"Just off I90. Clean, room is renovated, check in was fast and friendly. "

Thomas

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(1,009 Ratings)

Hotel in Post Falls, ID

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Map of Post Falls, ID

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

About this hotel

Hotel in Post Falls with free breakfast and a 24-hour front desk
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(1,009 Ratings)

3.0 / 10.0

Updated rooms look nice, however are not very functional. “Barn door” style bathroom door leaves no privacy and is clunky. Shower faucet is difficult to operate. There aren’t any soap holders in the shower. Towels are flimsy and like sandpaper. Pillows are tiny and flat. On a positive note, staff was friendly, and the mattress was comfy

3.0 / 10.0

It was an okay place to spend the night. The room was clean except for the vent over the shower that had deep gunk climbing out of the vent.

3.0 / 10.0

It’s like they painted over a smoked filled room and you could still smell the smoke. The bed was comfortable though at least.

5.0 / 10.0

Breakfast was great lots of fruit and juices, eggs and bacon and the not so healthy but always loved waffles clean room wonderful friendly staff

5.0 / 10.0

It was a nice place & we enjoyed our stay.

6.0 / 10.0

Na

4.0 / 10.0

Sheets and everything were very clean and comfortable. Kids loved the pool. Breakfast was perfect and a huuuuuge bonus while traveling with two teenagers with bottomless stomachs. Ability to sit downstairs early in the am and have coffee and watch news while rest of the crew slept was wonderful. The hotel is under construction so some things appear to still not have been upgraded and the outside is, well, a more industrial area of Post Falls. I think it is mostly reflected in the price though and I'm giving them grace while they go through construction.

4.0 / 10.0

The pictures and the ratings are a joke. The property is old dirty and the breakfast was horrible. I had the sausage gravy biscuits, bacon, and eggs. The only thing palatable with the scrambled eggs. The bacon was undercooked the gravy on the biscuits was just unpleasant tasting. Overall the worst breakfast at any hotel I've ever had. Won't ever return to this property.

8.0 / 10.0

one light bulb was missing from the bedside lamp. and the other bulb was burnt out, so limited lighting to read by

8.0 / 10.0

Loved it!

8.0 / 10.0

All of the staff were great; friendly and helpful. While the free breakfast was a perk we were looking forward to, only 1 of the 4 of us actually liked it, and opted to eat elsewhere the second day.

10.0 / 10.0

Just off I90. Clean, room is renovated, check in was fast and friendly.

6.0 / 10.0

Reasonable cost (nightly) and comfortable room overall. Pool is typically occupied (families) and no jacuzzi available. Breakfast is a nice feature (add), and rooms (and beds) are comfortable, although not particularly modernized. Black out curtain is a nice feature and check-in/out was easy and made pleasant (by staff).

10.0 / 10.0

Everything was great! The staff was nice and the rooms were clean

8.0 / 10.0

NICE PLACE TO STAY

10.0 / 10.0

Bed was comfortable and had good breakfast and coffee.

6.0 / 10.0

Swimming pool needs cleaning and breakfast was a bit cold

8.0 / 10.0

The staff is great and very friendly. The hotel itself, is a little outdated. But very clean.

4.0 / 10.0

The property was not well kept, the handle to the door to the room was broken, the light with outlets on the desk did not work, the light cover in the bathroom was missing showing a dirty fan and accessible wiring,

6.0 / 10.0

Overall it’s a place to sleep and have a breakfast (bacon looked fake). Can’t be mad at the spring mattress quality for the price we paid but prepare yourselves physically. Our comforter had dirt stains and a couple holes on it so there’s my rating on the cleanliness. The area the hotel was located in wasn’t the worst but definitely didn’t make you feel like taking a stroll outside.

6.0 / 10.0

Pool a bit run down, across from truck stop but noise not an issue, breakfast was decent, staff nice, object found under bed area but seemed clean otherwise

10.0 / 10.0

Check in was fast, great staff, and clean comfortable rooms.

10.0 / 10.0

Friendly , helpful staff. Newly renovated room. Clean. Quiet. Breakfast room well maintained with friendly efficient staff.

8.0 / 10.0

Close to the interstate and easy on and off.

10.0 / 10.0

Very nice

8.0 / 10.0

Pretty clean, room was comfortable.

6.0 / 10.0

The hotel was directly across the street from the water. It was an easy walk to get to the large park, lighthouse, and visitor centers, and it was very pretty at low tide. I was given a choice of the fro t or back of the property and picked the fro t for the view. Our room was on the end and our total view was of the staircase and a bit of the building with the restaurant. The breakfast was fairly standard, but sufficient. The pool was OK, but the bathroom was dirty. I imagine it's difficult to maintain when there's wet kids using it. The staff seemed fairly neutral about their job, you'd think a nice welcoming smile would made customers and themselves feel better about the day. I didn't like the fact that there were people that had a u-haul trailer set up in the parking lot which they'd gather around smoking and dri king and throwing a ball which hit my vehicle rental (I changed parking spots after that). We were only able to stay the first night of our two night stay because there was a tsunami warning at about 8:30pm which was effective until further notice so we ended our vacation to California and drove all night back home.

3.0 / 10.0

Did the online check-in thinking it was going to speed up the process. Nope. Had to recheck-in at the front desk and do everything i did online. Minus my vehicle check-in. Had a noise complaint from a room below us, 5 minutes being in the room. Had plenty of noises ourselves from the other rooms probably because walls are paper thin. Neighbors next door seemed to have influenza A,B and C because the coughing did not stop. Not the hotels fault. Breakfast was good. Stay was good. Staff was good. Check out was good.

10.0 / 10.0

Inexpensive and clean.

8.0 / 10.0

We had a good stay at this property. Our room did got get cleaned the day before of our departure ( we did not have our do not disturb sign on our door).

6.0 / 10.0

The staff was nice. Rooms where ok. Its by truck stop so little noise. Pool could use to be cleaned & tended better.

6.0 / 10.0

Nothing was bad, nothing was amazing. It was pretty midline for a hotel rook

5.0 / 10.0

Great experience! Nice continental breakfast. Not too far from Silverwood theme park. AC made the room so comfortable. Will come here again to try the pool. We didn’t have time but looks nice!

2.0 / 10.0

Left as soon as we arrived. Crowbar marks on doors and filthy!

2.0 / 10.0

We pre booked and prepaid for the hotel stay for July 11-14th. Upon arrival and a few hours after checking in, we needed to cancel. We were willing to pay for the first night even though we didn’t even stay and had checked out a few hours after checkin. The front staff stated that since we had prepaid we would need to negotiate with Expedia and the General Manager. I called a few times between Expedia and the hotel and was told to let Expedia negotiate it. A week went back and the General Manager refused to refund the cancellation. Here’s a lesson to folks, don’t stay at Sure Stay Post Falls or don’t pre-pay through Expedia. Typically you can cancel and only be responsible for a night of the stay. We won’t be referring this hotel to family or friends for our future stays in town. The one positive was the lady in the front desk was friendly and as helpful as she could be.

8.0 / 10.0

Room was nice, lobby was very nice. The elevator was dirty and room doors let in to much noise from the hallway. Why is the doorway for the elevator so small?

8.0 / 10.0

Facility and grounds in good condition. No aimless people wondering about.

3.0 / 10.0

Bed sheets were beyond worn out and there was hair in the shower. I’ve stayed at worse but the place needed some repair. Overall for a quick night stop on the road it’s doable but it’s not luxury by a long shot.

4.0 / 10.0

Nice place for what we paid. Clean where it matters, nice staff, everything seems to work. Only issue is they need much better blinds. I wake up real early, but my wife and kid do not and even with blind closed our room was like daylight by 4:45 AM. Also odd but whenever I stay in this town by room keys to to be reprogrammed all the time. Not just here at all. We stay in the area one a year and happens everytime if Post falls. Travel a lot and this is only city it happens in.

4.0 / 10.0

The hotel was clean, and front staff were friendly. The breakfast was mediocre. We stayed 3 nights, and the ONLY change was from sausage to bacon. No waffle maker. And they don't have enough breakfast room seating for the guests, leaving many people standing to eat. The floor in all of the rooms is a cheap laminate, so you can hear anyone above & next to you walking around all night, making it difficult to sleep. We do a lot of traveling and overall, we would likely try different future lodging.

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