Karma House

Bäcker in der Nähe 5min. Brot erst ab 8 - 8.30 Uhr

Perfekte Lage in der Innenstadt. Geräumiges Apartment. Modern, sauber, gute Betten.

Zu wenige Aufhänger für alle Handtücher in den Bädern.

Vsetko co je na obrazku suhlasi s realitou

The location is very convenient to access various places of interest. I did not find the street on which it is located to be unsafe. It's true it is not esthetically pleasing, but it's safe enough. The apartment is spacious, with three good sized bedrooms and two bathrooms. One bathroom is a decent size. The second bathroom is small but usable, though the shower door is partly blocked by the toilet bowl. There is a good sized balcony with lots of laundry lines to hang clothes. The cleaning lady who waited to check me in was nice.

We stayed 6 nights. We never met the host. 1) The 1st day, one of us took a plate down from the cabinet in the kitchen. The plate broke into two pieces in her hand, along an unusual U shape crack. I took a photo of the plate and reported it to the host, to let him know what happened. His response was that the cleaning lady did not report that any plate was broken but that it did not matter. 2) All the windows and patio door in the unit had rolling metal shutters, as is customary in many places in Italy. Everyday we would roll them up during the day, then down at night or before going out, for security. One day, while rolling the shutter down at the patio, it came crashing down like a guillotine, and cannot be opened again. I reported to the host that the shutter is broken, and asked him to come repair it. His response, without having inspect it, was to accuse me of having broken it. I am an old lady with no superhuman strength. I have used these metal rolling shutters many times with no problem. I did nothing to break it. It failed. He said he would come to repair it later, but never came during the remainder of our stay. 3) The washing machine and the "policy": At check in, the cleaning lady showed me how to use the washing machine, and advised that the policy is we must never use the dryer to dry our laundry, but to hang clothes out on the lines at the balcony. I agreed and thanked her. Thereafter, we used the washing machine several times without any problem. It's not broken. We never used the dryer to dry clothes. We hung them to dry. We did use the dryer as a shelf for holding clean clothes and towels as there were no shelves in that bathroom and the hooks were not reachable by me at 5'4". After checking out, I received a message from Booking.com to say the host claimed I broke the washing machine and failed to follow policy and must pay 250 Euros. I did neither, so I disputed the claim and never heard from him again.