ibis Styles Burton On Trent- Hotel & Suites

Lovely clean and spacious rooms. With absolutely everything needed

Nothing

Excellent condition. Looked as new. Charging stations worked.

Food not offered.

Accessible room was perfect for wheelchair etc

Access to lift on ground floor difficult to navigate

Room was large and airy with climate control and good pillows. The lady checking me in was clearly bored but another lady when I queried the room was lovely and a credit to the company. The room facilities were unusual with a fridge and microwave and the picture window was spectacular at sun set.

I booked a king bed and got twin beds and I was advised the kings were overbooked and twin was all that was left. I also had an access room with access facilities so I spent some time worried I would pull the emergency help strings around the room. The light in the kitchenette area is on a sensor but too close to the bed so if I turned over I set the light off throughout the night waking me. I also object to paying for a room and having to pay additional for parking when there was no alternative and we were not city centre, it felt money grabbing when this was not a cheap budget stay.