River View Retreat, Luxury & central - By KOSH BNB

Comfort, stylish, location, cleanliness

Nice and cozy and clean 😁

Nothing ! So beautiful house

The location is excellent, which is our #1 reason for returning to River View Retreat this year. It is close to the river, with it's wonderful walk, which we enjoyed making the most of. The accom is clean & comfy. I absolutely love having breakfast on the deck listening to the tuis. The bathroom is lovely. We valued the washing & drying facilities. Access & communication is easy. The Kosh rep was excellent at responding when we had questions.

We didnt like (or need) the abundance of sensor lights & turned off whatever we could. Nor did we like that the heating was on some sort of automated programme.( We complained about this last year). I think guests should be able to choose if or when they want heating, not have to put up with it randomly coming on when it's programmed to. Even when we switched it off it would come back on within minutes. We found ourselves sweltering in bed under the first duvet so took it off & replaced it with the one that had more natural fibres. We were grateful there was an option. We did have trouble with the 'self closing' kitchen drawers & a couple of techology issues. BUT....these are minor issues, which we mostly laughed about. They would NOT stop us from booking this accomodation again.

Location

Too expensive. Not worth for that money. Hidden charges exist. There is an additional $25 no refund needs to be paid before accessing the property . You need to do an additional check in process which is not mentioned initially in booking.com. In that process you have to pay $25 or $200 deposit which will refund after 7 days. You have to choose either or then only the check in process will go through. And they have very strict check out process as well. Not a peaceful stay.