Hortus Vilnius

nice and modern design

Yes, the location is great. Yes, the room is clean, spacious enough, equipped properly, with add ons... but the host is amazing. I had a situation which required early check in, like literally early! And the host was kind enough to answer my call in the morning and solve the issue from distance (it was a digital check in). Real hospitality lies beyond the quality of the facilities, coziness, cleanliness, etc... it captures the very essence of human nature. Thank you! I had to do two different bookings with one night in between due to another trip, and the host was very kind to keep the room free for the in-between night, so we could leave our belongings while being on the other trip. That's something beyond business. Highly appreciated!

De fan aan het plafond de keuken met alles wat je maar wenst. Het bed was heerlijk net als de douche. De inrichting ik heb hier heerlijk geslapen. Zou zeker terug komen. En de host was heel vriendelijk

Overall, this is a nicely decorated accommodation. It is obvious that the person who created these apartments is an architect or hired one. From that perspective, the accommodation is nice-looking.

First, I need to highlight the unsupportive and unreachable host. We were a group of three, trying to find the apartment. The main problem is that the house number is covered with the umbrellas from the café, which is directly below my window (a quiet café). I tried to send messages and WhatsApp with photos, but there was no answer from the host. Additionally, two of us tried to reach the host to ask for luggage drop-off for three hours. No answer, via Booking. At the same time, the host sent us an automatic message asking for a rating of 10. I do not understand how you can ask for a 10 when you are not answering your guests. The apartment itself is nicely decorated but not functional in many ways. Also, the bed is so soft, which I personally don’t like. For me, the biggest weakness and the reason why I gave a rating of 5 is the nonresponsive host.