Casa Cibeles by Lumina
Top rated by guests





8.9Excellent
(382 Ratings)
"The location is great, the staff friendly and couldn’t do enough to ensure we had a comfortable stay. The breakfast lovely and freshly made. There is a really nice feeling about this hotel. We will go..."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in Mexico City, within a 12-minute walk of The Angel of Independence and 1.2 miles of Chapultepec Castle, Casa Cibeles by Lumina has accommodations with barbecue facilities as well as free private parking for guests who drive.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Laundry services
Outdoor Cooking
Accessible by lift
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(382 Ratings)
"The location is great, the staff friendly and couldn’t do enough to ensure we had a comfortable stay. The breakfast lovely and freshly made. There is a really nice feeling about this hotel. We will go..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location to all neighborhoods! Very clean staff very friendly and we arrived late and were there to let us in!
Our room was on the street side and nightclubs nearby were noisy
10.0 / 10.0
The location is great, the staff friendly and couldn’t do enough to ensure we had a comfortable stay. The breakfast lovely and freshly made. There is a really nice feeling about this hotel. We will go back next time we visit Oaxaca.
Nothing it was fabulous.
6.0 / 10.0
Nice clean room and rooftop
The lighting in the bathroom and room was terrible if your trying to put on make up
The ground floor was very loud and can hear toilet and shower flushing above us.
The shower would either be really cold or really hot
8.0 / 10.0
Great location, very clean and comfortable with all amenities needed. We experienced an earthquake yesterday and the staff were incredible, really helping us and making sure we were safe. Very grateful to the staff.
The noise level on the ground floor. We moved rooms upstairs and was much better.
7.0 / 10.0
Location, cleanliness and functionality were all good
The noise from surrounding nightclubs and bars was too loud. I would not stay again due to the noise.
To a lesser extent lighting in the bedroom and bathroom was not good. No reading lamps in bedroom. Low lighting in bathroom.
8.0 / 10.0
The room and customer e
The location
The local clubs made it difficult to have a quiet night especially being on the first floor.
Also the first floor room is in front of the elevator and often ppl would stand waiting for the elevator , talking loud, at late hours
10.0 / 10.0
Great room, modern and spotless kitchen.
Liked everything!
5.0 / 10.0
Location
Extremely noisy. Noisy all day and all night until the early AM hours. Could not sleep with earplugs and a sound machine
7.0 / 10.0
The location in Condesa is safe and the perfect starting point for any adventure
The sliding glass door doesn’t seem to fully seal when it’s closed, letting in a cold draft and loud music from the bars across the street. The music seems to play everyday of the week until about 2-3am.
9.0 / 10.0
Great location, near restaurants all within walking distances. Large room, all rooms ending with 1 are the best ones, like 101, 201… 501 as they are the largest. Rooms are very clean, are made up every day
The Nespresso machine only works the first morning, then just kept on blinking, even after being replaced with another from another room. Gave up to ask for change after that. Need to remind the maid to provide large hand towels and bath mat, not consistent every day
10.0 / 10.0
The rooms were clean, spacious, and had well appointed kitchenettes. The rooftop lounge was stunning and had a great view of the sunset!
Nothing! It was perfect for our stay
9.0 / 10.0
The room was big and clean and tidy! Bathroom was great and the location couldn't be better.
The staff were all so friendly and helpful.
Can't wait to be back!
10.0 / 10.0
We stayed at Casa Cibeles by Lumina and honestly… it ended up being the BEST decision of our whole trip! The location cannot be beat — you're right in the middle of Roma Norte with endless restaurants, bars, mercados, and incredible street food (tacos, fruit stands, elotes… everything!) all just steps away. Perfect for walking, exploring, and really experiencing the neighborhood vibe.
Our room was tucked away on the first floor, so we didn’t have any noise issues, and we loved relaxing on the patio. The room itself was spotless, thoughtfully designed, and had all the amenities we needed for a super comfortable stay.
A huge shoutout to the staff — they were unbelievably kind, friendly, and knowledgeable about the area. You can tell they genuinely care about the guests and the property. It made a big difference!
We’d 100% stay here again and highly recommend Casa Cibeles to anyone wanting the perfect Roma Norte experience!
Only minor downsides: the bed was a little firm (but after a day of walking around the city, we still slept like babies), and the airport shuttle they recommended was pricey compared to local taxis. They offered about $70 round trip for the shuttle, but we ended up getting a safe, punctual taxi for about $30 round trip instead.
2.0 / 10.0
The hotel is directly across the street from a very loud bar. They hide that until after they charge your non-refundable fee. Right after we hit the non-refundable charge, they sent us an email that there may be street noise unaffiliated to the hotel. They should be honest upfront. Other guests said the same thing that they were not able to sleep at all and they can't get their money back. I even told the front desk person we didn't sleep for the two nights we were there and we're moving to a different hotel. He didn't have any reaction to that. They don't care.
Thank god we hadn't prepaid them for our entire stay in Mexico City.
10.0 / 10.0
Smart and comfortable rooms in a modern hotel. Perfect location between Condesa and Roma Norte neighbourhoods and incredibly friendly and helpful staff. Everything you need for a city break. Free laundry too!
10.0 / 10.0
I liked how the staff is very attentive and have really good customer service. They are very friendly and make you feel like your at home.
10.0 / 10.0
So comfortable, large, clean and nice ambience. Just great all around. Was a total pleasure staying there.
10.0 / 10.0
Very spacious room and extremely clean and modern. Lots of space to hang clothes in the room and the kitchen/ dining area was very well equipped. Also loved the filtered water tap which was a great bonus. Lovely staff, no request was ever too much and the daily housekeeping was a great bonus considering most apart-hotels in Mexico city do not offer this service. We had a balcony too and did not get much noise disturbance at all from the surrounding area, but our room was facing away from the main road which may have worked in our favour. Location was otherwise perfect with so many great restaurants in the area. Very nice rooftop too but we didn’t get a chance to use it. Would definitely stay here again!
Water pressure in the shower could be better and there could be more than 1 hook in the bathroom to hang towels/ clothes. Lighting for makeup could also be better.
9.0 / 10.0
The doorman and concierge were very professional, helpful, friendly. They spoke English which was very convenient. We received assistance with booking taxis for sightseeing and to the airport. The building and apartment were clean and up to date. We greatly appreciated the availability of laundry facilities. We were pleased with the cleaning of our room, especially help with washing the dishes. The TV had several streaming options. We loved that we could fully open the front of the living room out to the balcony.
There were four of us and only three bath towels. (We didn't bother to request another and we assume that another would have been immediately provided.) There weren't enough towel rods/hooks to hang wet towels. The lighting in the bathroom was poor when using the mirror. We wished that the bedrooms had bedside lamps. There was very loud music and singing outside both nights but there were complimentary earplugs provided.
10.0 / 10.0
Clean with modern amenities and very traveler friendly. Neighborhood is close proximity to many tourist attractions and other lovely neighborhoods and restaurants. Staff was very friendly and professional. Beautiful rooftop lovely balconies, will definitely return to this location.
My travel companion said the beds were a little firm while I agree. I personally liked them. In the evenings, there is quite a lot of noise that comes from a very active restaurant club down the street. It does travel down, but the staff was very kind to provide earplugs.
10.0 / 10.0
Beautiful space, including a lovely patio/balcony, warm staff, everything extremely clean and comfortable.
Everything was great!
9.0 / 10.0
The size of the room for two adults was very comfortable. The bed was comfortable and the room quiet. The location is close to everything - the area is very safe ( security ) everywhere.
My only peeve and this is because I personally run on hot- is the AC temperature. The water pressure in the shower was weak but it did the job.
1.0 / 10.0
This hotel was in a very central location and was easy for us to get to places. Staff was nice.
As someone who travels frequently, this hotel has to be one of the worst we’ve stayed at. First, there’s a club or bar nearby so it was pretty loud and can be heard through the windows. Second, we stayed in room 201 and the doorframe to the bathroom is warped so we were not able to close our bathroom door. Third, the bed linens were scratchy and not very comfortable. Lastly and the biggest problem is that we kept finding silverfish bugs in the room and on one of our bags that we set down on the floor, which is very concerning because we could potentially be bringing it back to our homes. For a 4-star hotel, this is unacceptable.
8.0 / 10.0
Spacious and gorgeous terrace. Everything you would need for a stay. Absolutely loved that we could use the washer and dryer for free, an unexpected huge bonus!
Small issue but there was nowhere to hang towels to dry when used. Could have done with some extra hooks in the bathroom for this and maybe some in the doorway to hang jackets. There was noise at night but didn’t affect me.
10.0 / 10.0
So clean
Bit noisey
6.0 / 10.0
Great location, staff were helpful and the room was lovely
Paying a deposit and for it still not to be received much later is not ideal, especially for travelling. The bed sheets were clean but you got an overpowering smells of washing and it was difficult to sleep in
8.0 / 10.0
Location. Amenity. Staff. Cleanliness. Vibe.
Music from bars at night - although property provided earplugs - which was very thoughtful.
10.0 / 10.0
The hotel was spotless and the staff went above and beyond to take care of us! What a wonderful experience. I will certainly return.
10.0 / 10.0
The place is wonderful, located in the city centre with security staff in front of the door who will help you with getting the door, luggage, or anything else. I was so thankful for how helpful they were throughout the whole stay at the hotel.
Everything was perfect!
9.0 / 10.0
Spacious clean modern facility.
Free laundry on site. Great location in Roma Norte very Walkable. Front desk staff very friendly and helpful. Doorman was cool.
10.0 / 10.0
We loved our stay at this property! The staff were wonderful, the room was clean and in a good location. I’d definitely stay here again.
No complaints on the property itself, but it can be a bit noisy if you stay on the front part of the apartment. Again, it’s in a prime location so that’s part of the deal. The occasional noise isn’t that bad or a dealbreaker to stay at this property.
10.0 / 10.0
Great hotel, central location, plenty of restaurants, food vendors, bars, and a grocery store no more than five minutes away. I didn’t hear the loud music that previous guests mentioned. Safi, the receptionist had some great dining and shopping recommendations. Clean, comfortable, and safe. Boutique feel.
10.0 / 10.0
Brand new, apartment style hotel rooms on a great location and great value
Street is noisy, but earplugs (provided as standard issue by hotel) solved the issue
10.0 / 10.0
Overall design. Great room amenities - full kitchen in suite. Friendly staff. Perfect location.
9.0 / 10.0
Was in Mexico City for 5 days and stayed at Casa Cibeles by Lumina. Room was extremely spacious and had a kitchenette, microwave, and utensils. Although we didn't cook during our stay, this was a pleasant surprise and extremely nice to have. Rooms were modern and aesthetically designed. Location was superb and we were able to walk to many of the restaurants we wanted to check out within 10-20ish minutes. They also offer free laundry for people whom might want to use that. Overall, had a wonderful stay at Casa Cibeles and cannot recommend it enough :D
The rooftop was nice but not too usable of a facility? Would be even better if they had a pool/gym. But this is something extremely minor. All in all, Casa Cibeles was great.
10.0 / 10.0
The apartment looks exactly like the photos. It is big, clean and comfortable. Our room did not face the street and therefore we didn’t experience any issues with street/bars noise (a concern we had based on other reviews). Great neighbourhood, with plenty of restaurants and a supermarket close by.
Towels and bed sheets were not bad but could be better.
7.0 / 10.0
Clean rooms, nice staff, cute decor, affordable, free laundry
Outside the main part of the neighborhood, 15-20 min walk to central part of it. The hotel has said on here the night club closed, that's not true, it's still open with loud music Thursday to Sunday. Bring headphones, they provide ear plugs, but those did not help me
10.0 / 10.0
We booked Casa Cibeles for our wedding guests, so there were over 30 people in our group spread across multiple apartments and studio rooms in this hotel. Not only did they ensure our guests' rooms would be situated near each other, we were given extra special attention during our stay. Prior to arriving, I had asked about getting a full-length mirror in our room (as the bride), and when we arrived the hotel had added full length mirrors to every room. They cared so much about ensuring we had a great time!
I have been to Mexico City several times, and stayed in various Airbnbs and hotels, and I cannot express enough how perfect Casa Cibeles. From their attentive front desk and cleaning staff, to the gorgeous rooftop patio, to the modern, impeccably clean rooms and shared spaces, and the beautiful sunny balconies overlooking the city, we absolutely loved everything about our stay. The central Roma Norte location is also fantastic, making it such an easy jumping off point for CDMX exploring. We will absolutely be returning!
The only drawback we experienced during our stay was a noisy club next door that played loud music past midnight on a Saturday night. The hotel was aware of it and did what they could to address the matter. Otherwise, everything about Casa Cibeles was perfect.
10.0 / 10.0
Spacious, like new room. Quiet. Friendly, helpful staff. The entire hotel was spotlessly clean. Great location in Roma Norte.
Nothing
9.0 / 10.0
New design. Very clean and well maintained
Noise from the full size fridge , in an open studio plan .
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Cibeles by Lumina. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casa Cibeles by Lumina pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa Cibeles by Lumina?
We found 12 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
