Central 2BR APT for 6PPL w free parking South BNE

Location

Check in process Very confusing

Close to Southbank, spacious well equipped unit. Very clean & comfortable.

Check in instructions were confusing, need a better way to pick up & drop off keys.

Location was great for what we needed, close to everything that we required. The apartment is spacious and well maintained, cannot find fault at all. Our host was a great help with any queries we had and was a fantastic help in securing a second set of keys at short notice.

Comfortable facilities in an excellent location

Check-in and subsequent communication with Host stay. As 2 disabled older women we requested either a place to leave luggage or earlier check in than 3pm. Were told to ask on the day. We were denied the request so waited for 2 hours in a nearby cafe until 3… then walked to the lock box - one block from the location to find no key. Then waited 40 minutes after check in time - standing with luggage and mobility access equipment until the cleaner arrived with the key. Rang the emergency number 3 times. Each time was advised they would call me back with information and they never did… it was only through repeated calling/texting that I found out the cleaner was on the way.