Serain Residences at Brisbane One

Lovely and light

There were 8 plates, but 2 wineglasses and 1 glass? Weird. I didn’t like that we had to collect keys from a padlock further away. We had luggage for a weeklong stay. I will be more vigilant when booking appartments next time. It was expensive for no housekeeping during a weeklong stay (and one tea towel) there was sugar but no salt or pepper. Learnings for this well travelled guest.

How central it is to everything and the facilities were nice and we had a great time.

On our final day the power went out on the whole block. There was no staff or communication over the speakers to guide anyone or let people know it’s okay and that you can exit the building going down the fire escape however you cannot re-enter the building as the fire doors locked you out of the corridor once entered. I tried calling the property number and the phone line multiple times with no answer to talk to them about the situation as we could not turn on the dishwasher before leaving or had enough hands to carry out the recycling. I never received a response or a call back.

Modern, clean, well equipped and comfortable

Great view.

Aircon didnt work correctly when i asked for help there was no help but time wasters.