Rakuten STAY FUJIMI TERRACE Hakone Ashinoko

I love the location. Easy to check-in and the room was beautiful. Has everything we needed. I will definitely be coming here again.

The location and how beautiful the apartment was.

Nothing !

Location, sauna, private onsen, view - what more could you ask for! Will be back.

Nothing

The view was 10/10. Onsen and sauna overlooking Lake Ashi and Mt Fuji was probably the best view I've ever had in a hotel. Location was sorry convenient to food, the boat pier, and the bus stop. Eating breakfast with your feet in the foot bath in the deck was an incredible experience.

Sound traveled from other rooms. Both nights someone was playing music or watching movies and it was hard to sleep even with a sounds machine turned up pretty loud. Digital check in took too long. Once we were able to get connected with somebody, it was smooth but uploading all of the passport information individually and then trying over and over to call wasn't great. **One note for the property: out the south ground-level doors, you walk down cement steps and then there's a gravel path. Halfway down that gravel path, there are multiple pieces of rebar sticking out of the ground that are maybe 2 to 3 inches tall. We had two people in our family trip on those. That seems like a massive liability that should be fixed. Especially if an elderly person were to fall there. I took pictures for reference if you'd like them.