Cozy Studio in Wimbledon

Good location close to station. Reasonably priced.

The staff isn’t so prompt to respond to queries. The cutlery and the kitchen in general was not so clean, yet their signage repeatedly warned about extra cleaning charges.

Location was great, easy access to the train station.

The shower fitting was broken. No soap or washing up liquid.

situation, équipement, propreté.

le matelas du lit: les ressorts sont défoncés.

Firstly, the location is ace. it is a few minutes walk to Raynes Park station and having off road parking was a bonus. The room is a good size for a couple but the facilities cannot cope with three people as advertised. The room was nicely decorated, warm and the shower worked well. Bedding and towels were clean and the WiFi was OK. Email communications when booking was made and with key-codes before arrival was good and reasonably clear, The kitchen area seemed well equipped with a larger communal kitchen outside. There was little or no road noise or sounds from other people in the house.

This is a tale of two halves. It all started to go wrong quite quickly when we found the third bed was a very poor futon thing which was not really fit to sit on let alone sleep on. In Sofa mode, it was barely 6inches off the floor and when opened up, it was difficult to find any floor space to put it. We booked the room for three people but there were only clean towels for two, some bedding for the third, no pillow cases. Having such a bad start makes you become picky so we found lots of things wrong with the room after that including cobwebs, cleanliness of the floors, no bin except in the bathroom, cramped bathroom especially the shower door having limited opening, not having enough or matching crockery/cutlery, chipped mugs etc. I know lots of people stream these days but I was surprised there was no telly (wasn't in description when I checked). We only brought our phones in the expectation there was a TV. Finally, I really dislike emails at the end of a stay saying I have to empty bins, wash and clean everything etc. I always leave a place tidy but I expect the host to clean the room and not depend on guests to do it! They aren't the only people to do it but enough is enough!